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AC Hotel by Marriott Guatemala City

4 star hotel
Connecting rooms
8.6/10 Excellent
(851 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The AC Hotel by Marriott Guatemala City is a great option for families, offering convenient access to a fantastic outdoor shopping mall and restaurants. Families appreciate the hotel's helpful staff who are willing to assist with room upgrades to accommodate larger families. The hotel is situated in a safe environment, perfect for families wanting to explore the nearby Cayala area, where cars are restricted. While some rooms may be small, the hotel's convenient location and safe surroundings make it a popular choice for family stays.

Guest highlights

Helpful staff who upgraded rooms to accommodate larger families
The safe environment and close proximity to Cayala, a car-restricted area where kids can play safely

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.

Nearby attractions

AC Hotel by Marriott Guatemala City is located in Zona 16, a walkable area in Guatemala City with good shopping. Cerrito del Carmen and National Palace (Palacio Nacional) are local landmarks, and some of the area's attractions include Botanical Garden and Natural History Museum. Children's Museum and Mundo Petapa are also worth visiting.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily: usd 13.50 for adults and usd 13.50 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Shopping
Tennis

Outdoor

Rooftop terrace

Conveniences

Elevator
Grocery/convenience store
Library

More

Smoke-free property

Nearest Airport

Airplane
La Aurora International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for AC Hotel by Marriott Guatemala City
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about AC Hotel by Marriott Guatemala City

Latest reviews (4)

N

Narges

21 Feb 2023 - 22 Feb 2023
reviewed on expedia

5 out of 5 stars

Front desk was extremely helpful upgrading us to a bigger room with an extra bed for our family of 5, when upon arrival they noticed we need an extra bed even though on the website it says this facility doesn’t offer extra beds! Super walkable to fantastic outdoor shopping mall and restaurants.
a

alecxander

9 Dec 2022 - 10 Dec 2022
reviewed on orbitz

5 out of 5 stars

Great place to stay with family. Very safe environmental.
A

21 Jul 2019 - 29 Jul 2019
reviewed on hcom

3 out of 5 stars

The location is amazing!!! I booked supposedly "2 queen beds" when i got to the hotel was told they only have full beds. It was pretty tight for me and my 2 children. I would give them probably 2 stars. I forgot the charger of my note 9 on the desk's outlet, I called several times to try to recover it and magically the charger vanished and was never found. All of this in within 12 hrs.
A

28 Sept 2018 - 30 Sept 2018
reviewed on travelocity

4 out of 5 stars

Good location. Excellent for families that want to stay close to Cayala, where cars are restricted so kids can play safe
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