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Best Western Plus Hotel Stofella

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1008 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Best Western Plus Hotel Stofella receives positive feedback for its friendly and helpful staff, who are always willing to assist guests. Families appreciate the staff's kindness and willingness to accommodate their needs, such as offering to move rooms to a more convenient location. While some families mention rooms being a bit small, the overall experience is considered positive, leading to repeat visits.

Guest highlights

The exceptionally kind and helpful staff who go above and beyond to assist families.
The comfortable rooms, making for a pleasant stay.

About the hotel

Timezone: America/Guatemala With a stay at Best Western Plus Hotel Stofella in Guatemala City (Zona 10), you'll be within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This hotel is 0.2 mi (0.3 km) from The Village Shopping Center and 0.4 mi (0.6 km) from Embassy of Germany in Guatemala. Make yourself at home in one of the 82 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Enjoy Italian cuisine at Trattoria Veneciana, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Nearby attractions

In the entertainment district, Best Western Plus Hotel Stofella is in Zona 10, a neighborhood in Guatemala City with great shopping. Kaminaljuyu and National Palace (Palacio Nacional) are local landmarks, and some of the area's attractions include Botanical Garden and Natural History Museum. La Aurora Zoo and Children's Museum are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Golfing

Conveniences

Ballroom
Elevator
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
La Aurora International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Hotel Stofella
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Hotel Stofella

Latest reviews (5)

L

Lourdes

21 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

The staff was very friendly always asking us if we need it anything I would definitely recommend this hotel to friends and family!
M

Mitchell

23 May 2024 - 24 May 2024
reviewed on hcom

3 out of 5 stars

We reserved two rooms side by side for our family one room the toilet didn’t work and the other the ac didn’t work . We made do place was clean and staff was nice . They need to make sure everything is working correctly though .
S

Sara

30 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

I traveled alone with my 3 kids and the staff were very kind. My room was on the second floor and they offered to change it to first floor after seeing I was traveling alone and with luggage. We were too tired to wait the 30 minutes so we took our original room. They were able to help us bring up our luggage to our room. I would definitely recommend this place and I will be staying here again.
D

Daniel

9 Mar 2024 - 11 Mar 2024
reviewed on hcom

5 out of 5 stars

We enjoyed our stay and the rooms were comfortable. Will stay here again. Was a family trip with our two teenagers
M

Marvin

14 Dec 2023 - 15 Dec 2023
reviewed on expedia

3 out of 5 stars

Very accommodating to our family of 4. A bit squashed, (because we were 4)
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