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Holiday Inn Guatemala City, an IHG Hotel

Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn Guatemala City offers a convenient location near restaurants and the airport, making it easily accessible for families. The hotel is modern and clean, with well-appointed rooms and bathrooms. While the pool area may be busy, guests consistently praise the cleanliness of the hotel and rooms. The hotel staff is efficient for check-in and check-out procedures.

Guest highlights

The modern and clean rooms and bathrooms
Convenient location near restaurants and the airport

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.

Nearby attractions

Near a metro station, Holiday Inn Guatemala City is in Zona 10, a neighborhood in Guatemala City with good airport proximity. Avenida La Reforma and Torre del Reformador are notable landmarks, and travelers looking to shop may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Don't miss out on a visit to La Aurora Zoo.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6 am–11:00 am: gtq 129 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Living plant wall
Renovated entire property - may 2016
Smoke-free property

Nearest Airport

Airplane
La Aurora International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Guatemala City, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Guatemala City, an IHG Hotel

Latest reviews (4)

B

Brenda

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

3 out of 5 stars

Had 3-kids (total of 5-people) and a bunch of luggage. When we checked in the room number was written on the folded paper room key sleeve. The room number written looked like 7407, we were told the room number was the last 3 numbers. Elevator needs key card to go to specific floor your room is on. Needless to say this caused problems (up & down elevators with kids and luggage each time) trying to locate correct floor and room number that was found to be 1401. Went back to front desk twice and another clerk had to write the correct legible room number “1401” on it after they saw where the confusion was. After we knew the correct room number it was easy to get to room and floor. Pool, room and hotel were clean and would stay here again.
a

alexander

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfect place to be with the family
s

sharon

25 Jul 2022 - 1 Aug 2022
reviewed on orbitz

5 out of 5 stars

This is a modern clean hotel. I love how modern are the best, bathrooms and all the room. I wasn't happy about the front staff that did not allow my family inside the room. That doesn't happen in others hotels. Near places to eat and the airport. I love you stay in Holliday Inn
J

Julio

14 Apr 2022 - 16 Apr 2022
reviewed on orbitz

5 out of 5 stars

this property is located in a good location, is visited by a lot of tourist, nice cleaning crew especially Gloria our house keeper, Pool area I personally didn't like it to many kids and the water looks super cloudy, check in and out was excellent, a lot of restaurants and places to shop around the hotel, price was Good and for sure we stay there again!
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