InterContinental Paris Champs Elysées, an IHG hotel

We arrived for 3:15pm for check in, informed our room wasn’t ready (3pm check in onwards) the reception said we could have a complimentary glass of champagne. Our room was finally ready approx 4:45pm, as we went to our room, cleaners was just leaving it. We paid $1532 for 2 nights, prestige junior suite we balcony and city view. We got a room, small junior suite, not prestige, no balcony and definitely no a city view, but a view of either other guest rooms or offices where we could see directly in or they could see us, so we had to leave the curtains shut for privacy. We went to reception and they stated they couldn’t give us a room with balcony as fully booked, and a city view does not exist, Expedia is at fault apparently. Since we booked with them they could do nothing. We went back to our room, we got a call from reception saying they could give us our late lunch we had 40 euros free (the one we had whilst waiting in reception whilst our room wasn’t ready) No room service menu, there was a fully stocked bar at a cost, 5 euros for skittles etc. Trash left in hallway from other guests so we have to move out of the way to get to our room. The rooms were not sound proof as we could hear other guests. Rooms are clean and maintenance kept up, Dyson hairdryer was nice. Franck the valet was super nice, completely professional. The gentleman that worked the bar during the day was very nice and professional, maxed out so can’t complete, do not book as got worse