Best Western Empire Elysees

First impressions are always remembered. We reached there late evening. Person at the counter yelled at my husband for booking only one room for 5 people. My husband apologized and asked to get another room. He smirked and said you are in Paris everything is smaller not like America. I was shocked. Next morning my husband and I went to eat breakfast (delicious) only good thing about this place. I I loved the breakfast so much we convinced the kids to get up early to eat breakfast. We walked the kids to get breakfast. Older lady came up to me and yelled that we ate already why we were sitting in there. My husband said we were only there to sit not eat. After breakfast I had coffee in my hand and the lady from the front desk yelled out why I was taking the coffee cup. I told her I will bring it back. She was so upset and asked for my room number so she could charge me for that cup. Omg 😳 Wanted to leave the hotel but we were on a tight schedule. Last day my husband and daughter were waiting in the lobby. The lady from the front desk told my daughter that she touched the coffee beans and she better not do it again. They were watching her on the camera. What the heck. We are grown adults. There was an Indian guy who also yelled Who is she to say anything to my kids. My husband didn't tell me anything about it until after we checked out. Moral of the story is that the customer service was horrible. Only thing that was really good was the breakfast.