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Valencia Hotel

3 star hotel
Kids stay free
9.2/10 Wonderful
(835 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Valencia Hotel provides comfortable rooms suitable for families, with options for family suites and connecting rooms. While some guests have noted minor issues such as cleanliness inconsistencies, many praise the extensive breakfast buffet and the exceptional helpfulness and friendliness of the staff. The hotel's central location in Cairo's shopping district offers easy access to major attractions, although this also means it can be noisy.

Guest highlights

The extensive breakfast buffet, described as huge and offering a wide variety of options.
The exceptionally helpful and friendly staff, consistently praised for their attentiveness and care.
The convenience of connecting rooms for families.
Free room upgrades to family suites.

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, coffee/tea in a common area, a microwave in a common area, and 24-hour room service are onsite. Change of towels is available on request.

Nearby attractions

Located in Downtown Cairo neighborhood, Valencia Hotel is connected to a shopping center. Museum of Islamic Art and Cairo Opera House are cultural highlights, and travelers looking to shop may want to visit Khan el-Khalili and First Mall Cairo. Orman Botanical Gardens and Giza Zoo are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with horse riding, mountain biking, and hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Art supplies
Laundry facilities
Separate dining area
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 am–11 am
Free daily reception

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Transfer shower
Well-lit path to entrance

Things to do

Access to nearby health club
Art gallery
Shopping
Shopping mall

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Lockers available
Reception hall
Water dispenser

More

Fireplace in lobby
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cairo International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Valencia Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

10%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Valencia Hotel

Latest reviews (10)

E

Eley

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

We spent a week there with family every day the rooms were cleaned and the sheets and towels changed -Breakfast is a really huge buffet you will find everything, even sweaters which is rare nowadays in hotels -Staff extremely helpful and very friendly.
R

Rachael

26 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

We spent a week there with family every day the rooms were cleaned and the sheets and towels changed -Breakfast is a really huge buffet you will find everything, even sweaters which is rare nowadays in hotels -Staff extremely helpful and very friendly.
M

Melinda

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

Given a free room upgrade on arrival to a family suite. Room was extremely clean and comfortable.
R

Rma

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

Perfect stay for our family. Cosy hotel very clean with very good breakfast. We would stay here again.
J

Johan

4 Jan 2024 - 5 Jan 2024
reviewed on hcom

5 out of 5 stars

The staff at the hotel were extremely attentive and caring. They consistently inquired about our well-being, ensuring that everything was in order throughout our stay. Particularly noteworthy was their thoughtfulness in providing additional water for our child, demonstrating a high level of customer service and consideration for our needs.
J

Jules

9 Dec 2023 - 12 Dec 2023
reviewed on hcom

3 out of 5 stars

I recently stayed at the Valencia Hotel in downtown Cairo for four nights, with an initial booking for a "Superior Room with city view and King size bed." However, my experience did not quite match the expectations set by the hotel's advertisement. Upon arrival, I was informed that the superior room was not available, leading to my first night being spent in a "family" room. This room fell short of expectations, offering poor amenities. The next day, I was switched to another room, but it still did not align with the description of my original booking. Contrary to the promised king-size bed and city view, I found myself in a room with a queen-size bed and no view of the city. One of the most significant drawbacks of my stay was the lack of room cleaning and daily toiletries. The carpet is quite filthy. For those who rely on internet connectivity, whether as digital nomads or for casual use, the hotel’s internet connection was disappointingly inadequate. The poor internet service proved to be a major inconvenience, especially for guests needing to work or stay connected during their travels. On a positive note, the hotel's location is indeed advantageous, being close to several landmarks in downtown Cairo. However, this benefit comes with a downside. The area is bustling with activities, and the nighttime noise was a constant presence in my room, which can be disturbing for guests seeking a peaceful night's sleep.
K

Kim

3 Jul 2023 - 4 Jul 2023
reviewed on hcom

5 out of 5 stars

Staff were extremely professional and friendly. We had requested a family room and the hotel allocated us two rooms that had their own hallway. It was ideal for our family of four. Would definitely recommend.
J

Johann

23 Feb 2023 - 24 Feb 2023
reviewed on expedia

5 out of 5 stars

This hotel is right in the centre of Cairo’s shopping district, 10 mns walk from Tahir square and the Egyptian museum. We did all transfers for sightseeing by Uber and everything was 10$or less. Cairo is loud and hard and dusty but the hotel is (rather) calm, relaxed and really clean&tidy. Located on the 2nd floor of an old town building the first impression is strange, but as soon as you entered reception you feel like in another world. Staff is exceptional friendly and organised tours (Pyramids in Sakkara, Dashur, and Gizah, river Nile dinner cruise) and everything for us (we travelled with three young kids). All rooms were equipped with a/c, TV bathroom, and hair dryer. Breakfast was fine (Continental style).
W

Waleed

8 Apr 2022 - 14 Apr 2022
reviewed on travelocity

3 out of 5 stars

Arrived for check in at night and were told our suit is under maintenance!! So we either accept splitting the family in two rooms or cancel the reservation. Very disappointed with the management of the hotel. Staff on the other hand was helpful. The property location is very central with loads of shops around which is useful but also makes it noisy.
A

19 Apr 2024 - 20 Apr 2024
reviewed on hcom

4 out of 5 stars

Found some hairs on the bed when we arrived and the sheet had a singe mark that looked like a cigarette burn. But otherwise, the room fit our needs as a family of four and was comfortable. Was also a little disappointing that they had nothing available for us for breakfast (even coffee) despite us informing them the night before that we had to check out at 6:45am (before the official start of the breakfast).
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