Refborg Hotel & Spiseri

Our stay is perfect. The sorrounding is peaceful and quite, which we liked best. The location is perfect, it’s very near to all the family friendly attractions. I personally recommend this hotel.

The communication between myself and the hotel was excellent as I was travelling with three children on my own for the first time. The staff were friendly and very helpful. The hotel was nice and clean. There was a wide choice for breakfast both hot and continental choices. One concern I had was arriving after reception had closed. The hotel said they would leave a key. They did exactly what they said they would do so reduced the stress of worrying we wouldn't be able to access our room. There were no problems from the beginning of the booking to the checking out process. The hotel are happy to keep valuables like passports if needed. There is shampoo and body wash in the room along with a hairdryer and tea and coffee facilities. The shampoo/bodywash smells really nice. If you want breakfast teabags maybe bring some of your own. Breakfast tea is available at breakfast but in our room there were speciality teas although you can take some from breakfast time back to your room. I also heard someone at the airport mention they had bought their own teabags for their accommodation. Location is great for Billund itself and Legoland. Its a 20 minute walk to Legoland and 2 minutes to Lego House. The hotel is also a pick up point for the hourly shuttle bus around Billund and to the airport which is free during July and August. We will definitely stay here again in the future.

Really friendly hotel conveniently located for Lego House and transport to other local attractions. The hotel is lovely, very friendly and with a nice (but small selection) of food for breakfast. The restaurant was amazing and portions very generous. The room was on the smaller side and quite minimalist but had everything needed for a short family trip and the hotel offers an indoor play space and other communal spaces to relax.

Absolutely exceptional customer service, beautifully clean and fabulous breakfast. The staff were so lovely and helpful and we would highly recommend for convenience to Lego house and the best bakery (Billund Bakery) I have ever tried! For a family and anyone who wants to explore danish hospitality this is a perfect stay.

This hotel was OK but expensive. It cost the UK equivalent of around £450 for two nights in a family room which was very small for 4 people, with a slightly rickety metal bunk bed for the kids. The bathroom was a wet room design with a floor that flooded after having a fairly short shower. We would have been a bit more tolerant of the amenities if the price had been better. However, the breakfast was enjoyable, with Scandinavian options like rye bread, cheese and ham (and strawberry juice and sheets of chocolate, which the kids loved) but also the usual options of cereal, yoghurt and pastries. The hotel staff on the reception desk were also nice and helpful.

We had a family room for 4 booked for 2 nights, as we were only visiting LEGO house but the room was too small for 4 people, and it felt very claustrophobic! There was a bit of mould and dust by the windows too. Breakfast was good enough, and the staff helped us book a taxi to Vejle train station. Overall, not a bad place to stay but only for a short visit.