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Laura
4 Aug 2024 - 10 Aug 2024
reviewed on hcom
5 out of 5 stars
Parador is the perfect family friendly resort. All staff members were incredibly nice and helpful. The amenities were excellent and the breakfast buffet was a huge plus. There were so many animals at the resort, you didn’t even need to leave! Highly recommend!
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Aurora
3 Jul 2024 - 8 Jul 2024
reviewed on expedia
5 out of 5 stars
This place is amazing. Special shout out to Randall …. provided such wonderful service to me and my family during our stay. Thank you!! Excellent customer service and breathtaking views.
Thank you for an amazing time!
Pura Vida!!
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Yudi
21 Jun 2024 - 27 Jun 2024
reviewed on expedia
5 out of 5 stars
Beautiful resort. Great for families with kids.
Great pools and the kids can spot lots of animals around the property.
The breakfast buffet was delicious and the restaurants have great choices for lunch and dinner.
The staff went above and beyond to make our stay memorable.
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Alex
24 Jun 2024 - 27 Jun 2024
reviewed on expedia
5 out of 5 stars
The customer service was amazing! We celebrated our daughter’s 4th birthday with them. The resort made it very special for her by having a special cupcake made for with her name and placed on our bed for when she got back to the room. They were able to bake her a cake that they served with the delicious dinner that was served. Edwin went above and beyond to help our family and introduced our kids to the resident Iguana (Pedro)!! Would recommend this place to anyone.
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Lyudmila
15 Jun 2024 - 18 Jun 2024
reviewed on expedia
5 out of 5 stars
Our family loved this hotel and all the incredible staff. They made our stay extra special and went above and beyond!
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Jamie N
Invalid Date - Invalid Date
reviewed on travelocity
1 out of 5 stars
Be aware!
Although this property was beautiful, it doesn't make up for the stress and anxiety I've been going through since I stayed here in April. I reached out to management regarding my situation and how they handled it was beyond disappointing. They downplayed my situation and deflected instead of taking responsibility. People travel from all over the world here and it is common for them to be at hotels. Bed bugs bites effect everyone differently and some people get a reaction, while others don't get any. Sometimes it can take days up to a week for the bumps to show up on your skin. I unfortunately got a reaction. On the last night I was here I slept in shorts and this is where they attacked me all over my body. This was the only hotel my family and I stayed at on our trip and I was the unfortunate one to get a bad reaction. I checked our suitcases and did though cleaning to make sure we didn't have any travel back with us. I suffered from severe itchiness, hyperpigmentation and scaring. I have to wear long pants, and apply creams that I have to pay out of pocket for. I have pictures of the bed bug bites all over my body. Please be careful and inspect your hotel room. I don't want any one else to go through what I'm going through!!
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Rachel
29 May 2024 - 4 Jun 2024
reviewed on travelocity
5 out of 5 stars
The staff was incredibly friendly and kind. The cleaning staff left my girls extra chocolates, made swans on the bed for my 7 yo, showed us sloths, and found us a private boat to go on that would fit my whole family. The free breakfast had a huge variety of things to choose from and was delicious. Everything about this place was amazing.
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cammie
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
Pure heaven!!! Will definitely be back to this amazing hotel! Everything was just perfect, highlight were all the monkeys! The game room and mini golf was also nice for the kids and the staff was incredibly helpful in every way . Cannot Recommend enough!!!
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Brian
24 Apr 2024 - 27 Apr 2024
reviewed on hcom
5 out of 5 stars
Fantastic family hotel, great value, amazing views, gorgeous pools, and teaming with wildlife we saw more monkeys, iguanas and sloths then we did on the guided tours.
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sandra
19 Apr 2024 - 22 Apr 2024
reviewed on expedia
5 out of 5 stars
We loved our stay at Parador Nature Resort and Spa. The staff was amazing from the bell boy who welcomed us to the restaurant staff. They each made an effort to learn our names and were a delight to be around. There was a lot of wildlife on the property (Tucans, monkeys, sloths, lizards, etc). Our rooms as well as the installations were very clean. We had an amazing experience here and will be recommending this resort to our friends and family!