Cariblue Beach and Jungle Resort

I stayed at Cariblue with my family for over a week and we all loved it. Enjoyed that it’s a little outside the main action of Puerto… there’s some stuff to do within walking distance but you’ll need a taxi or bike to do other things. Stayed in a family suite which has direct access to one of the pools and is basically across the street from the beach. The suite was perfect for us and we didn’t mind getting a bit of noise from the neighbouring restaurants. The outside noise seemed to wrap up fairly early and the rooms have thick walls anyway. The hotel grounds are gorgeous and filled with sloths, howler monkeys, golden orb spiders and the hard-working leaf cutter ants. So cool! The food at La Jungla was really really good! We ate there multiple times during our stay outside of the complementary breakfast buffet. They even offered room service pizza, which is convenient when travelling with kids. The food and beverage service ranged from meh to fabulous, with Jose, Holly and Yoser being super stars. Front desk staff were always there to answer questions and help us out. Sure, there are things I could nitpick about but given the total cost and the location, it’s really not worth mentioning. Also, Surya Spa was incredible. I had a massage and scrub with Karla and it was so so good. We will definitely be back!!

Had three issues, one being the sewage smell in the rooms. I believe this might be an issue in the area as in the past I stayed at another hotel and had the same problem. I opened all windows and that resolved that issue. Another issue was that one can hear everything in the other guest bedroom and bathrooms. No privacy. As if they were in your room. Had two rooms #16 and #18. Lastly, my husband somehow got injured with the glass door leading to the street. Instead of it shattering into small pieces, it broke into long pointed sharp edges. He got a few stitches on his legs and arms but had it been a child the ending could have been tragic. On the plus side, it’s close to town and convenient. I’m a nature lover so that was the perfect place. Everyone was extremely nice. The garden is beautiful with tropical flowers, birds, butterflies and other small cute animals including monkeys roaming around. Didn’t see the monkeys but heard them. I’m looking forward to spending time there again as the place is well kept and the staff are exceptionally kind and courteous.

Thank you for a magical time with my kids. Property is not glossy pretty. We were in an area with Costa Rican citizens. Imagine cabins in a rainforest. Not pretentious. Wildlife abound.

Our family of 5 had a lovely stay. Beautiful environment, friendly and helpful staff and right across the street from a wonderful beach.

This was a very nicely located and isolated resort in Puerto Viejo. Very nice, relax and zen vibes with friendly staff. Only thing is some employees I would say are too relaxed. I had no phone working in my bungalow upon arrival, asked staff to fix it and never got it fixed with no follow-up, even when we left 2 days later. We had bamboo parts of our roof fall on our front porch, thankfully no one was there. Staff removed the debris and offered a new bungalow if we desired, but I was leaving early in the morning with my family so no need. The biggest issue I have is the availability of the staff. This is the first hotel I’ve ever been to in my life that does NOT have an employee at reception 24/7. We were not told, nor is it written anywhere on location on the Hotels.com listing that if desired to check out before 7am, that you have to warn a day before. We had a long road trip ahead of us and wanted to leave early, so woke up at 5 to leave at 6am. Arriving at reception, it’s dark and no one is present. We’re told by kitchen staff that we can’t check-out and leave the key till the reception employee starts his shift at 7am. We are forced to wait for the clerk to arrive and lose time/ground on our trip ahead. We have a 1 year old baby boy so time really is a big factor with children. The clerk shrugged off our frustration! 😒 We were never told or warned about this policy and on the Hotels.com Iisting it says availability starting at 6am for reception.