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Courtyard by Marriott San Jose Airport Alajuela

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1006 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Courtyard by Marriott San Jose Airport Alajuela is a convenient option for families, with its close proximity to the airport and a city mall. While some guests have reported issues with room availability and service inconsistencies, many families have praised the clean and spacious rooms, the friendly staff, and the enjoyable pool with floats for children. The on-site restaurant is also noted as a positive, and there are nearby dining options.

Guest highlights

Close proximity to the airport and a beautiful city mall
Clean and comfortable rooms
Friendly staff
Fun pool with floats for kids
Delicious on-site restaurant and nearby dining options

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Alajuela, Courtyard by Marriott San Jose Airport Alajuela is in an area with good airport proximity and shopping. Alajuela Cathedral is a notable landmark, and the area's natural beauty can be seen at Juan Santamaría Park and Central Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Alejandro Morera Soto or Palace of Sports. Take an opportunity to explore the area for outdoor excitement like ecotours.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 am–10:00 am: crc 6000-11000 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott San Jose Airport Alajuela
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

0%

2 star reviews

14%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott San Jose Airport Alajuela

Latest reviews (7)

J

Joyce

3 Feb 2024 - 5 Feb 2024
reviewed on expedia

2 out of 5 stars

Bug shells in my towel and I used it. Blood on face cloth. Food service staff rude and slow. Didn’t talk to us and gave me whatever for food not what I wanted . Wait a long time for a drink. My lugguge was lost and they had no comfort kids. Told me my breakfast was not included when it was. Pool area terrible noise around area. No cream powder in room.
D

DANNY

2 Jan 2024 - 3 Jan 2024
reviewed on orbitz

5 out of 5 stars

My family and I we love this property is close to everything, we love the is only 10 minutes from the airport and 5 minutes from the city mall beautiful mall .
M

Mary

11 Oct 2023 - 12 Oct 2023
reviewed on hcom

5 out of 5 stars

Everything was wonderful. There was fresh coffee in the morning, the rooms were clean and conformable, the staff was lovely, and the restaurant was delicious. The pool was small but really fun, they even had floats for the kids to us.
T

Trevor

17 Feb 2023 - 18 Feb 2023
reviewed on hcom

1 out of 5 stars

We reserved a room for four people with two queen beds. When we arrived at the hotel, we were given a room with one bed, despite the fact that they knew we were a family of 4. When we complained, they said that there were no other rooms available. So our vacation is starting with me sleeping in an incredibly uncomfortable pull out coach in a cramped room.
T

Thomas

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Property and rooms were great, nice gym, restaurants. Perfect way to end my families 15 day trip around CR before heading home.
P

Peter

25 Mar 2018 - 26 Mar 2018
reviewed on expedia

5 out of 5 stars

Definitely fit the bill for my family. Needed an overnight stay before heading home so we could be at SJO early in the morning. Rooms were clean and spacious. Our kids' room did smell a bit, so that wasn't great. But otherwise, no issues. Also, the Peruvian restaurant in the "food court" across from the hotel was excellent - a nice surprise.
A

1 Apr 2018 - 2 Apr 2018
reviewed on expedia

5 out of 5 stars

Very nice. Check in staff was very friendly. Nice tough to give chocolate covered almonds to the kids for Easter. It was appreciated.
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