Hotel Du Vieux Quebec

This is one of the best stays we’ve had anywhere! We’re on a family road trip and heard amazing things about Quebec City. I searched for the perfect hotel and came upon this one, and booked it for the location. I didn’t realize we’d get the best service of our life!! I’ll explain: We have a lifted 4Runner, with huge tires and has stuff on the roof of it as well. I read online that they had height restrictions in their parking deck, but there was offsite parking we could use. After we checked in, I told the guy at the desk about our vehicle and he came out and measured it. He called another parking deck to check on their height and sent my husband over there to park. Alas, our vehicle was too tall despite the measuring and checking. My hubby called to tell me, and I went back to the front desk to ask what we should do. The same gentleman then went outside to look for a metered spot for us. I was standing out there with him when my husband pulled up, but there wasn’t enough room on the street. At this point, the employee said “can I get in your vehicle and we’ll go find a place together you can park?!” My husband welcomed the help, they drove around the corner and found a street parking spot with a meter, and the gentleman helped my husband get the app, navigate the language and payment, and we had a great spot while we were there! This is the kind of service you get with this hotel! Truly incredible! We’ll be back!

Our checkin associate with semi curly hair and glasses was rude and continued to be rude to our is and our kids as well throughout our stay. We asked to speak in French (which we speak) but she refused saying she had to give us important information. She asked how many room keys were needed. All the other staff members were great.

We had a beautiful room with a lovely view of the town; however, our kids’ room with the interior courtyard (?) view felt dark and was not as nice even though it was also classified as a deluxe king room. Our room felt spacious and I loved the modern interior design with exposed brick wall. The staff was very professional, helpful, and friendly. We loved the game room where we played board games on a rainy night and had hot chocolate and lattes. We loved that they had an espresso machine that was available 24/7. The hotel felt central to everywhere we wanted to go. Thank you for a wonderful stay!

The location is perfect for quick access to shopping and sightseeing and transit, and the hotel has a comfortable spacious lounge which is great for kids and adults alike. I really liked the optional breakfast picnic basket hung on the door in the morning; that was a cute touch. Thank you to the hotel staff for making our stay comfortable and memorable!

Super convenient for walking and eating around. Front desk staff is amiable, knowledgeable and helpful! Love the common area at the ground floor. It is cozy, families and friends can spend some time together there.

Very friendly, helpful staff. Location was great. Room was clean and great layout of the Superior Room we stayed in. I’d recommend this hotel to all my family and friends.