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The Water Tower Inn, BW Premier Collection

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

The Water Tower Inn is a popular choice for families, particularly praised for its excellent pool and hot tub facilities. While some reviews mention that the hotel could benefit from a refresh, the positive feedback on the pool area, which caters to various ages with a dedicated children's pool, consistently highlights the hotel's appeal to families. Guests also appreciate the nearby takeout options and the overall family-friendly atmosphere.

Guest highlights

The main pool, indoor and outdoor hot tubs, and a small children's pool. Water is kept at a warm and pleasant temperature.
The pool area is great for kids of all ages.
Lots of nearby takeout restaurants.

About the hotel

This smoke-free hotel features 3 indoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available once per stay.

Nearby attractions

Located in Sault Ste. Marie, The Water Tower Inn, BW Premier Collection is in the business district and near a train station. Ermatinger Clergue National Historic Site and Agawa Canyon Tour Trains are local landmarks, and some of the area's activities can be experienced at Hiawatha Highlands and Tanglewood Marsh Golf Course. Traveling with kids? Consider Pullar Stadium, or check out an event or a game at GFL Memorial Gardens. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing.

Popular amenities

Family friendly

3 indoor pools
Children's pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 am–11 am: cad 5-15 for adults and cad 4-15 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

2 spa tubs
24-hour fitness center
3 indoor pools
Children's pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Romance packages available
Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for The Water Tower Inn, BW Premier Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

39%

4 star reviews

26%

3 star reviews

26%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about The Water Tower Inn, BW Premier Collection

Showing 1 - 10 of 23 reviews

Latest reviews (23)

S

Shannon

3 Jul 2024 - 4 Jul 2024
reviewed on hcom

3 out of 5 stars

This hotel is very dated and in need of a refresh (carpet, bathroom fixtures). The “4 pools” is very basic, just a shallow kiddie pool, regular pool, indoor hot tub that is abnormally deep (cannot sit on the seating ledge as my head would be under water) and a lovely outdoor hot tub. Bed was not very comfortable, pillows too small and soft.
E

Elliot

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Nice spot for a family! Great pool area
A

Aaron

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

4 out of 5 stars

Great for families, lots of walkable take out options. Great pool and hot tub for kids.
K

Katie

17 May 2024 - 18 May 2024
reviewed on expedia

5 out of 5 stars

We love this hotel! Great pool/spa/gym that my kids always request when we’re driving through. Pet friendly and geared to families.
H

Hayley Mae

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

4 out of 5 stars

The pool was excellent. Very busy with excited children for a hockey tournament which made getting sleep a little challenging, but staff was extremely accommodating and kind.
B

Barb

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

3 out of 5 stars

The room was clean and comfortable. There were screaming kids in two different units close to us. Dogs barking in the parking lot outside our window. Very noisy building and hard to get rest. For the life of me, I don’t know why hotels don’t put kids away from adults. They run up and down the halls yelling, screaming and crying at all hours - very frustrating when you just want to rest. We also wished the restaurant was better. The menu online looked limited therefore we had to go out for dinner.
T

Tommasina

6 Oct 2023 - 10 Oct 2023
reviewed on expedia

3 out of 5 stars

The pool area was fantastic except the room could be warmer so the kids don't get cold so fast since they cant use the hot tubs or sauna. Also the hotel carpets and decor could be updated especially the carpets
C

Cobi

1 Aug 2023 - 4 Aug 2023
reviewed on expedia

5 out of 5 stars

The pool was a great amenity for our family! The suite we stayed in worked perfectly for us! The breakfast was very good as well!
V

Veronica

20 Jul 2023 - 21 Jul 2023
reviewed on expedia

5 out of 5 stars

Our family stayed for one night. Hotel was clean and quiet. Pool area was great! There was a main pool, indoor AND outdoor hot tub and a small pool for little kids. Water was warm and pleasant. Kids really enjoyed the pool.
k

kaylie

19 Jul 2023 - 20 Jul 2023
reviewed on expedia

3 out of 5 stars

I thought it was a decent hotel, a tad overpriced for the quality and date of the rooms, no microwaves, and not kid friendly at all, no pool toys or jumping or splashing or fun allowed in the pool area . Most likely wouldnt stay there again with my family.
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