Frantz Inn

Upon arriving the lobby was poorly attended to and a member of the lounge staff came to help. There’s no service bell or indication of who to speak to for service. The rooms are very dated and bathroom lacks much room by the sink to put anything. The toilet bowl was stained since it hadn’t been cleaned. The wifi was extremely hit and miss. With full signal I was often unable to connect (just wouldn’t accept password, or wouldn’t connect period, despite full bars.). When trying to complain the front desk l, once I finally found the lady hiding out in a separate office, she couldn’t understand a word of English. The following morning I discovered baby silverfish all over the bathroom sink and wall. That’s when I made the decision to check out and go over to the days inn (which appears to be much more professionally run, as a hotel instead of hotel/restaurant/lounge/nightclub. Again had to track down the lady who was not at the front desk post. Glad I switched when I had. I have no idea how the rating is as high as it is. Makes me wonder…

Unfortunately the Frantz Inn seems like it my not have it's heart into doing the hotelier thing, it's still primarily watering hole / bistro / nightclub that has a side-hustle motel. Thumping music until 2 am, and inevitbly someone gets sick near a vehicle in the parking lot, thankfully not in the vehicle a la Caddyshack. Very reminiscent of 80s/90s motels, with the physical door key like you had as a kid and the musty smell of a cottage. Bar staff were GREAT and SUPER Helpful, but the Inn side of things seems to be this other responsability they have to do, not really a primary concern, which probably shouldn't be the case for and Expedia listed location, especially one that was so highly rated.

Superb customer service. Thanks to all the friendly staffs. We also had a great dinning experience as Everything is reasonably priced. Will defintely go back here with my family.