Lakeview Inns & Suites - Okotoks

The one lady Villanna was horrible. Very rude! Yet the one lady was super sweet so nice to my children and myself very humble. The manager was nice too

Everyone was wonderful! Even had some singing and music. The hospitality was very welcoming and my family really appreciated their extra effort that all staff members did...Thank you!

We have stayed here before visiting family. It is very clean and quiet and has a welcoming appearance. The front staff is friendly and efficient. We really appreciate the breakfasts, fresh and tasty food with a good variety of options.

Just stayed overnight while visiting family A bit dated but very clean and comfortable Never tried the breakfast Would stay again for the right price

Not recommend to live with family.

We stayed here during our trip to visit family in Turner Valley, to have a night to ourselves. We stayed one night and it was pleasant. Quick check in. Staff were great. Rooms were very clean. My only complaint is that our room was still carpeted (most hotels now have no carpeta due to bed bugs and easier disinfecting). The bed was firm, but still comfortable (I like sleeping on a cloud). Id stay here again.

Staff were very friendly and upgraded our rooms when we arrived. Rooms were clean. My only complaint is that is breakfast area is small and the tables are very close together which made it difficult when multiple families were there at the same time.

Arrived late yesterday, on August 20th. Booked a junior suite, suitable for 4 people, we were 3 but during reservation we mistakely wrote that it was for 2 only .. Big Big mistake. While checking the pull out couch to sleep on, all we could feel was the springs. We went to the front desk to discuss possible solutions, maybe a different room, but as the front desk agent was looking for a different room, the manager at the back shouted "Give them a cot". We asked if we could look at another couch since the one in our room was extremely uncomfortable and not suitable for any sleep. We received this as a response that "all the couches are the same". One of us went back to the room to wait for the cot. After waiting 5 minutes they called the room to inform that it would be an extra $25 ... JOKE... We were confused to why we had to pay a fee to compensate for an uncomfortable bedding. We refused to pay so they found another excuse "because of fire regulation it isn't possible to have an extra cot in the room". Since there is only 2 of us on the booking, the hotel then made the assumption that we could just share the bed, after we said we needed the extra bed. So they'd rather have me sleep on the floor than on a cot.... I had to bring my air mattress and sleep on the floor since they did not want to help, they had no shame accepting it.. Not over yet. We thought nothing could get worse ... So the next morning we went to breakfast (which was surprisingly good compare to