Crosswaters Resort at Kananaskis

Great for a quick family getaway

This was our first time as a family at the resort. This is not a 4 star hotel. The property grounds are beautiful, as is the setting. However, the reaort only has two restaurants on site and one of the two closes on Sundays. There are no other fine dining options available in the area, the nearest is likely Canmore 45 min away. We had to order in or eat at the bar all weekend because there was no space available at the restaurant. Breakfast buffet on Saturday had many tables open yet wait was about 1 hour to get a table. The property is run down. Paint peeling off buildings, mold in bathrooms, locks to public washrooms that do not close. One women’s washroom even lacked garbage bins for women’s hygienic products in all its stalls. Very overpriced property for anything beyond an overnight stay. Seems to me the resort is getting 4 star ratings solely on the presence of the Nordic spa (which is accessible only with an additional fee) rather than the hotel itself, service, or facilities.

Lots of options to keep children entertained

This place is good if you have kids and do not want to go see places around Banff. Or if you want to golf. Banff is 1 hour away and Lake Louise is 1 hour 45 mins away. We had to do a lot of driving everyday to go to hot springs, gondola rides, lake Louise etc. The hotel is old and TV is not a smart TV. So we couldn’t watch Netflix or Prime, etc. There wasnt much to do in the evenings. If one wants to golf there is a beautiful golf course nearby. Hot tub is good but not useful during summer. They have a good bike and canoe/kayak rental place( for nearby Barrier Reef). If one wants to see places around Banff then get something to stay in Banff or Canmore.

This place has it all. The poméroy is where all the restaurants are but it’s a stones throw away. The room we stayed in was nice, no balcony but not a huge deal. Tons of walking trails around the area, a cafe, shopping, a pub with arcade games, and good restaurants. The drinks are crazy expensive- looking at $17CAD minimum for a cocktail. The hot tub is indoor/outdoor but there weren’t any jets that we could find. There’s a kids pool/slide area that looks awesome. I think kids of all ages would like it. Nordic spa is always a treat. Expensive but worth it. Love this area. The Kananaskis golf course has a bit more reasonable and delicious food if you want to drive up there. The views are also incredible from there as well.

Amazing location and the hotel exceeded our expectations the restaurants are great so is the facility (pool and kids area); so many great hiking trails within 30-35min drive

Crosswaters was dated but rooms were clean and nice. Lobby had a musty smell. Staff were excellent. Graham at Blacktail lounge was excellent and took great care of us. Would love to bring grandkids to enjoy water area.

The rooms are updated, however driving up I was a little sceptical, as the outside of the building needs work. The pool also needs some work, kids water play area wasn’t working, the stairs getting out of the pool near the water slides are a little sketchy and the floor is so slippery, need to rethink the fake wood look around the pool.

Stayed here with our family at the start of the May long weekend and have nothing but good things to say about our stay! Great and spacious room (although the provided shampoo, soap and conditioner could be improved to Rocky Mountain since their pool has it in their showers!) and the dining at Forte was top notch. Big portions, worth the bang for our buck and kids under 6 eat free as well. The service of staff was exceptional. We will be returning more often!

Everything exceeded our expectations. There are so many things for families to make lifelong memories. Everyone was incredibly kind and accommodating.