Terrace Hotel Adelaide

The staff were amazing and so friendly and approachable!! They were great with our toddler who stayed with us too! Hotel was clean and so convenient for our needs! Playground across the road was a godsend for us! Definitely would stay again!

Room 102 was most definitely not a Deluxe Twin. Your website needs to reflect the different rooms as they actually are. I totally understand that we did not book a 5/6 star hotel, but basic cleanliness is a must regardless of the price your guests pay. The curtains were dirty and stained; the windows were filthy even accounting for the recent bad weather Adelaide has had; the one and only chair in the room was very badly stained. It was disgusting and an insult to expect someone to sit on that chair! There was obviously a family with children above us on the Friday night and they ran around and jumped continuously to about 11:30pm. Not your fault I know but the 'last straw' for us! Thankfully the linen was clean and fresh and the beds comfortable, but you seriously need to address the other issues I have mentioned above. Thank you.

Great location. Could do with some internal upgrades & maintenance. Otherwise great pkace to stay with kids.

Comfortable and roomy family room - cleanliness was a little lacking

If you book a family room then expect to be on level 1. Not a biggy on its own, but the view from your balcony will be a colorbond wall, 1m from the railing. Absolutely terrible, you literally walk out and thays all you see. And your balcony will be littered with cigarette butts from above. We also had someones dirty undies on ours! I asked to change to another double room elsewhere in the hotel but were told there were none, even online showed rooms available. Never again would i stay here. A balcony with a view was the reason i chose this place over a motel. Very disappointing.

Friendly and helpful staff. Quiet and across street from park which is great for kids. Close to end/beginning of free tram zone.