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Pullman Sydney Hyde Park

5 star hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Pullman Sydney Hyde Park offers a fantastic location near Hyde Park, making it easy to explore the city's attractions. Families will appreciate the connecting rooms, spacious bathrooms, and rooftop pool, perfect for a refreshing dip with stunning views. While some guests noted minor service inconsistencies, the overwhelmingly positive feedback highlights the hotel's convenient location and friendly staff, ensuring a memorable family stay.

Guest highlights

Connecting rooms available, allowing families to stay together.
Spacious bathrooms, adding comfort and convenience.
Rooftop pool offering a fun activity with amazing views.
The hotel's convenient location near Hyde Park and various attractions.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Pullman Sydney Hyde Park is located in Sydney Central Business District, a neighborhood in Sydney, and is in the entertainment district and near a metro station. Circular Quay and Cockle Bay Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Crown Street and World Square Shopping Centre. Australian Museum and Powerhouse Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Museum Station is 4 minutes by foot and Town Hall Station is 8 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:30 am–10 am: aud 34 for adults and aud 17 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Sydney International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Pullman Sydney Hyde Park
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Pullman Sydney Hyde Park

Latest reviews (6)

E

Edward

16 Feb 2024 - 19 Feb 2024
reviewed on hcom

5 out of 5 stars

The staff was absolutely fantastic and wonderful made me feel like family and gave me suggestions for food and sights etc . I will stay here again for sure
D

Dawn

6 Apr 2024 - 8 Apr 2024
reviewed on wotif

4 out of 5 stars

Parking was easy to access, however pricing is higher than advertised here so be aware. Parking lots are very small if you drive a SUV or MPV and low clearance - you will have to watch the boot when opened. Location is ok - light rail is close by, trains are on the corner of the block. Staff - very very polite and professional, even late in the night. Room size was ok, bathtub was super super huge and the kids loved in Kids liked the pool as well as it was up in the roof top 😆 Air con temp is adjustable but it was still freezing cold at night, no options for heater so be aware.
D

Desiree

24 Dec 2023 - 26 Dec 2023
reviewed on hcom

3 out of 5 stars

This hotel is amazing on paper. Great location, 5 star, reputable name. In reality it needs more work to live up to that potential. The car park boom gates were a constant problem, lifts didnt work and didnt come to certain floors in the carpark basement - resulting in lots of fire stair treks. The rooms are nicely appointed however for 5 star i'd expect more. Very basic amenities, some missing (eg tea and coffee not refilled on arrival). Room was booked for 2 adults and 2 children however only 2 towels were provided. While these things are solvable it means the guest needs to "take on an action" - something that's not ideal when you're holidaying and expecting 5 - star facilities.
F

Farrah

25 Oct 2023 - 28 Oct 2023
reviewed on wotif

3 out of 5 stars

I liked the hotel for its location. It was close to transport, food, shopping and Hyde park. What I didn’t like was the hotel cleaning service- they didn’t clean our room properly and didn’t replace used mugs. During checkout I found out that they informed the concierge that we took water and snacks from the minibar which we did not. We had kids snacks with us and we brought our own water. That was not appreciated. The food at the hotel was pretty average as well. In my personal opinion- this is not a 5 star hotel maybe a 3.5 star
J

Jiyoung

27 Apr 2023 - 30 Apr 2023
reviewed on hcom

5 out of 5 stars

It was a great experience to stay at Pullman Syndey Hyde Park. My family and I were satisfied with most of the service and facilities. The location is also good which was near the Museum station and Hyde park. I appreciate one staff member when I was checking-in in the early morning although it was not a check-in time. She was very happy to arrange two rooms for us which were right next to each other's room. Moreover, the bathroom was so spacious and the view was amazing! I highly recommend Pullman Sydney Hyde Park Hotel to others when they visit Sydney in future! Also, I'll stay in Pullman again next time. Thank you very much for welcoming us!
A

27 Dec 2022 - 1 Jan 2023
reviewed on hcom

4 out of 5 stars

We loved our stay in Pullman! It was right across from Hyde Park with a lovely view. We were able to see fireworks (somewhat) from the pool on the roof. although small - my kids (8yrs) enjoyed the pool. the hotel was clean, but service in between could have been more thorough. Great location for a family visiting from the US, walked to most restaurants, museums, quay. No car needed.
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