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Stelward Prima Hotel

2 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(118 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has 24-hour room service and concierge services. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Old Quarter neighborhood, Stelward Prima Hotel is connected to a shopping center. Thang Long Ca Tru Theatre and Vietnamese National Tuong Theatre are cultural highlights, and some of the area's attractions include Hanoi Botanical Garden and Thu Le Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

Popular amenities

Family friendly

Laundry facilities
Sofa bed
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
24-hour room service
Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Stelward Prima Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

3 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Stelward Prima Hotel

Latest reviews (3)

T

TTL

13 Dec 2019 - 15 Dec 2019
reviewed on expedia

5 out of 5 stars

Super happy after 2 nights stayed with my family (including seniors and children). Highly recommended. This is the best hotel in Hanoi's old quarter that you can checkin for cleanliness, comfy beds, spacious, short walking distance to all the attractions in the city and nearby many well-known local delicacies and coffee stores, very close to the Sword Lake (Ho Guom), very friendly and helpful staffs,... I was amazed by the great service from the hotel staffs who prepared a take-away breakfast for me upon my early checkout.
i

inger

11 Jul 2017 - 14 Jul 2017
reviewed on expedia

5 out of 5 stars

The staff in the lobby speaks English, they are very helpful, and wants you to have the best stay in Hanoi. After booking, they contacted us on email, with some information about pick-up service and other things they could arrange and help us with. The street outside is quiet compared to the most of the streets in old town. They have wifi with router at every floor, so it works well! We had connecting rooms, so our family could stay together. My family got sick on the way to Vietnam, and they helped us a lot, both to make our stay better and to get a doctor.
S

Samantha

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Our family had a few days here and the staff are great! So helpful and friendly. Walking distance to lake but in a fairly quiet street. We had a City Views Triple Deluxe Room (hotel is only 7 stories so city view is just to street below). Great couple of shops opposite, and a cute little coffee place when you come out of hotel on your left upstairs.
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