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Johan
7 Jul 2024 - 10 Jul 2024
reviewed on hcom
5 out of 5 stars
We were a family of four and stayed in the family room. We had such a nice stay in the hotel. The staff is very friendly and supportive, the rooms are clean, the location is perfect, the breakfast was very good. We also used the spa service. We can really recommend this hotel, all was very good!
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Matthew
22 Mar 2024 - 26 Mar 2024
reviewed on expedia
4 out of 5 stars
The staff were exceptional. Liam and Ryan were awesome looking after our family organising day trips. The staff at Mia's restaurant and and breakfast were some of the best service providers I have come across anywhere in the world. The rooms were nice and great location. The only things that let the hotel down were the fridges were poor, the noise on a Sat night and no pool.
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Gary
29 Feb 2024 - 4 Mar 2024
reviewed on hcom
5 out of 5 stars
Wow! This place is fantastic. Hotel is in the perfect spot for seeing the sights in Hanoi. easy walking distance to everything. The breakfast is fantastic. The staff is even better. Shout out to Sunday at the rooftop bar, Julie at breakfast, and Rick the manager. Truly felt like family. Can't recommended this place any stronger.
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Julie
21 Nov 2023 - 24 Nov 2023
reviewed on expedia
5 out of 5 stars
Very comfortable. Excellent for solo travellers as well as families. The staff at this hotel are amazing! Always smiling and willing to help with whatever you require.
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Darrick
7 Nov 2023 - 8 Nov 2023
reviewed on expedia
5 out of 5 stars
This hotel has a suite with 4 beds. It's the only hotel that has such a room. Good for family.
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Dave
22 Jun 2023 - 25 Jun 2023
reviewed on hcom
5 out of 5 stars
The two best things of this hotel are the location and the staff. Ryan was very communicative since I booked the hotel. He helped me arranged transport from and to the airport as well. At the hotel, all the staff were very courteous (Liam & Eddy especially). They were very serving to my family & wanted to make sure we have the best time. The hotel itself is not the newest, nor the most luxurious, but the cleaning staff was fantastic. Room was spotless all the time! We had a few issues during the first night stay - power outlets not working and AC wasn’t blowing cold air in one of the rooms, but the staff took care of it right away! Location wise, you can’t beat its proximity to Hoan Kim Lake and Old Quarter. Very easy to walk around to/from the hotel.
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Vanitha
26 Apr 2023 - 28 Apr 2023
reviewed on wotif
5 out of 5 stars
The service was excellent. All the staff were really helpful. Suggested places to visit for the day ahead and even printed off best restaurants in Hoi An which we were visiting after Hanoi. They even allowed us to leave our luggage’s with them when we returned from our one night cruise at HaLong bay and we had to wait for our flight to DaNang.
The rooms were spacious and clean, and breakfast served each day had a really good range! We really loved our stay at Solaria.
Thank you from all my family!
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Victoria
4 Mar 2023 - 5 Mar 2023
reviewed on wotif
5 out of 5 stars
My family (mom and sisters) stayed at Solaria for 1 night on Saturday night. The service here is incredible and they offered suggestions for places to visit, things to see, where to get vietnamese coffee, restaurants to try, etc. The staff is super super polite and very helpful, extremely kind and professional and they spoke english well with us. From Friday to Sunday there is a night market in Hanoi that closes down the streets around the lake so this hotel was the perfect location. It is located directly on the walking street and was right by the lake. The included breakfast buffet was luxurious, fancy and had both a selection of buffet items and a la carte menu items. Everything was very delicious.
The buffet is located on the top floor so if you go on the bar side you could see a very beautiful view and can see Hoan Kiem Lake as well.
I can't say enough about the service. We had mangoes that we wanted to eat and when I asked for a knife to cut it, they said they could not provide me a knife due to liability reasons but instead they offered to have the kitchen peel and cut the mangoes for us which they did. They also provided us tupperware and utensils to go so that we could take the mangoes with us to the airport. They also arranged for our airport transfer and provided us advice on how much time is sufficient beforehand to head to the airport for an international flight.
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Wai Ling
6 Jul 2022 - 10 Jul 2022
reviewed on wotif
5 out of 5 stars
Comfortable and spacious boutique hotel in a convenient location within walking distance to grocery stores, restaurants, the prison, St. Joseph's Cathedral, the lake, night markets, train village, etc.
Super kind and helpful staff, especially Nana and Henry, who went the extra mile to answer questions, offer recommendations so we found the best values, made tour bookings for us which were reliable and excellent choices, pack food for our day trip to Ha Long Bay, etc. Our family of 5 (2 adults, 2 teens, 1 tween) would stay at Solaria again in a heart beat!
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Tim
15 Jun 2022 - 19 Jun 2022
reviewed on hcom
5 out of 5 stars
Outstanding staff and really welcoming, we had a lovely 4 days with family. 2 rooms, one with balcony. Great roof top bar and associated spa.
Huge and comfortable beds and excellent location.
Highly recommended, especially with the easy airport pick up and drop off too.