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Hanoi Bella Rosa Hotel & Spa

3 star hotel
9/10 Excellent
(77 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Hanoi, Hanoi Bella Rosa Hotel & Spa is in the city center. Hoan Kiem Lake and West Lake reflect the area's natural beauty and area attractions include Hanoi Botanical Garden and Thu Le Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height counter and sink
Raised toilet seat
This property does not have elevators
Upper floors accessible by stairs only

Outdoor

Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Hanoi Bella Rosa Hotel & Spa
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

33%

3 star reviews

67%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hanoi Bella Rosa Hotel & Spa

Latest reviews (3)

C

CINDY

13 Mar 2023 - 14 Mar 2023
reviewed on hcom

3 out of 5 stars

I booked suite room with lake view for my family but when i came to check in they gave me triple room. I asked why they gave me the room was not as what I booked? After they made a call to their manager, then they changed the triple room to suites room with road view, they said suites room with lake view no more… i have no choice to accept it as we all tired after long flight.
J

JE HWI

2 Mar 2019 - 3 Mar 2019
reviewed on hcom

3 out of 5 stars

Water temperature of the shower booth was hot in the beginning. After fixing it, it changed from hot to cold, from cold to hot. I asked the janitor to change my room and waited for 20 minutes and there was no response. I came down to the reception to see them doing nothing..... It took more than 2 hours to fix it to an acceptable level and my family couldn't take shower until midnight.
L

Lawrence

14 May 2018 - 16 May 2018
reviewed on hcom

4 out of 5 stars

Upon arrival, we were treated like VIPs, being ushered to a sofa resting area and being served fruit juice and a plate of fruits. We were being introduced to the areas around us and recommended 10 places to get good food. We were also being briefed about the dos and donts on the street and how not to get cheated. It is good to know that they make us feel at home and try to protect us. They are also very nice to try their best to accommodate all our requests, for example bath tub and baby cot.
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