Ambassador Hanoi Hotel & Spa

About the hotel

A full-service spa, a restaurant, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite.

Nearby attractions

Ambassador Hanoi Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi, and is near a train station. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hang Da Market and Hang Gai Street. Hanoi Botanical Garden and Thu Le Park are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant

24-hour room service

Coffee/tea in common area(s)

Free daily reception

Spa

Body scrubs

Body treatments

Body wraps

Facials

Massage - hot stone

Spa open daily

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Luggage storage

Porter/bellhop

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Full-service spa

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Renovated entire property - august 2016

Smoke-free property

Show less...

Nearest Airport

Noi Bai International Airport

21 km from this hotel

Reviews that mention...

All reviews (5)staff (4)location (1)family room (2)clean (1)pool (1)

Family Reviews

for Ambassador Hanoi Hotel & Spa

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Ambassador Hanoi Hotel & Spa

Latest reviews (5)

J

Jean-Francois

14 Mar 2024 - 17 Mar 2024

reviewed on hcom

5 out of 5 stars

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.

T

Trung

10 Dec 2023 - 12 Dec 2023

reviewed on expedia

5 out of 5 stars

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.

D

Dale

10 May 2023 - 11 May 2023

reviewed on hcom

5 out of 5 stars

Because of construction next door, we were placed in a larger family room away from the noise at no extra cost. It is a good clean hotel with friendly staff.

D

Damon

28 Dec 2022 - 1 Jan 2023

reviewed on hcom

5 out of 5 stars

We went for a family New Years escape. Our manager upgraded our room so our family was able to stay in the same room. She also arranged for food and city tour separate)., and also a day tour tour to Ninh Bin. Not even more expensive than doing it yourself, and way more convenient. People everywhere are friendly. I might add the service and conversation was delightful. If I go back to Hanoi I would be back for a home away for home feeling.

K

Kristin

28 Dec 2022 - 29 Dec 2022

reviewed on hcom

5 out of 5 stars

Ms. Mai took excellent care of me and my family. Due to construction, she made other arrangements for us and ensured we had a clear understanding of our options. This was handled with outstanding professionalism and care. She continued to help me organize spa treatments during our stay. Highly recommend this property! Outstanding service