Hampton Inn Wausau

Rented a rm for 5 totaling $290 two night stay for family Thanksgiving event in the area. 1 star for Staff bc they were as accommodating as they could be. 2 stars for decent Complimentary breakfast. Pumpkin spice waffles&Mango water, memorable. Warm biscuits&gravy were fulfilling. Had other decent breakfast choices and toppings. 3 stars for quiet, safe location. My only complaint is this location needs to upgrade their tech for the keycards. Concierge tried renewing cards several times and after going up and down the elevator from 1st to 3rd floor 6x Finally staff comes with and use their master key and still no luck opening our door which had our two teenager boys fast asleep inside room and to which we could not awake to no avail w/out bothering other costumers. Ended giving us the empty connecting rm free of charge after an hour of hassle by this time it was now 1:45am my husband,9yrold and myself were heavily exhausted. Was very inconvenienced but the staff was calm and tried her best to solve the situation. After giving us the room, was told we'd be given new keycards but didnt say when so another hour of lost sleep just waiting for her to return which she never did atleast within the hr until exhaustion took over and I'm asleep. Too tired to request for toothbrush/paste. Never got new keys but no matter since checkout was next morning anyway. Would love to come back but afraid of having to deal with this issue again so late at night. -2 stars for inconvenience & tech.

I was traveling with two children and it was important to me to stay at a place that was quiet and where I felt safe. I was greatly impressed with the number of breakfast options both hot and cold. All in all it was just a very relaxing stay

Our family stayed only for one night, but it was great. Pool hours (7AM-11PM) we awesome with having young children eager to swim. Kept very warm so could easily stay in there for quite some time. Hotel room was very clean, modern. Staff were very friendly and accommodating.

First time at this particular hotel, very pleased with our stay, we always choose Hampton when we travel, with three kids it helps to have free breakfast on site, it’s always good with lots of variety.

We were there for a sporting event for the weekend. Staff treated parents and kids kind of rudely. Got yelled at for sitting in lobby after “10 pm quiet time “talking with other patents. Where there are not any rooms close to the lobby to disrupt. Had to sign a special waver stating all theses rules and such since we were there for a sporting event! No other regular guest had to. Also states had to accompany you child up to age 18 years old at all times on the property. Never have I ever done that in my life. I could see when kids are younger but not teenagers that are responsible and respectful.

The fire pit was a great place to gather for our family.