Holiday Inn & Conference Center Marshfield, an IHG Hotel

The pool has been closed forever, which the kids were disappointed about Other than that we had a great stay

We loved everything about this property. The staff were friendly and the rooms were nice. This IS a non-smoking hotel; however, there were people smoking nicotine cigarettes so the hallway smelled like smoke and our room, especially our bathroom smelled like smoke. We had to turn our fan up high to circulate air in our room, which made everyone cold. We got back to our room late after celebrating Thanksgiving with family (after 12:30 AM), so we couldn’t change hotels. Our room was non-refundable. My children have asthma so….it was disappointing.

When you book at a holiday inn and pay almost the most expensive rate in town you expect a holiday in. Experience. It was far from that. When you walk in the lobby it has been updated. But that ends as you turn it the hallway. You walk into a scuffed, ugly environment. Then go into the room. Thought I was in a $60 dollar motel. Sheets had stains, no new amenities. It gets worse. Go to take a shower and there wax literally red and black mold in the grout of the tub/shower. Most the tile grout had some type of mold. Needless to say it was not recommended to other family coming into town.

Very upset with this booking!! My family drove two hours to take the kids to a hotel for a night to go swimming. We get at the hotel to check in only to find out the pool is being renovated and closed. There was nothing on the Expedia site saying the pool at the location is closed. So I paid 150 to just sleep in a room with nothing to entertain my 2 kids. The game room that was also advertised for the location was also closed. Not happy at all this was a wasted getaway.

GOOD: hotel was close to nursing home where my mom is. BAD: jacuzzi was in the bathroom with doors on one side and toilet on the other. the fireplace made a loud noise while it was on. the advertisement showed a nice swimming pool with a slide and a hot tub, but when we got there the pool was under construction. three other families came to use the pool but got turned away. pm lady at desk was not very friendly.

I was really disappointed when we checked in to find out the pool area was closed and under renovations. The only reason we booked this hotel was because of the pool area. We were super excited to take our new baby swimming for the first time. Pretty bummed out and would’ve liked to know the pool area was closed before we booked. Would’ve stayed in a different hotel then.

I was disappointed that on the website and on hotel.com that nothing was mentioned that the pool was under construction, since that was the whole reason we picked this hotel. We would had went elsewhere so our kids could swim.

We come to this location for a yearly baseball tournament. However, it has been three years since the pool has been in operation. We knew when booking that the pool wasn't going to be an option, but what's the hold up? Also, why isn't there a continental breakfast of some kind provided? Our one night at the HI in Marshfield cost us nearly the same as two nights in a HI in Rochester on the same weekend as our family was in both areas for baseball tournaments.