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Comfort Inn & Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(972 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

The Comfort Inn & Suites offers spacious rooms, perfect for families, with amenities such as comfortable beds and some rooms even featuring jet tubs. Families appreciate the convenient location and friendly staff. While some guests have noted maintenance issues in certain rooms and a smaller-than-expected pool, many families find the hotel a good value for the space provided and appreciate the availability of connecting rooms. The hotel also offers a continental breakfast.

Guest highlights

The spacious suites, ideal for families.
The jet tubs (in select rooms).
The convenient location.
Friendly and accommodating staff
Good value for money

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Comfort Inn & Suites is located in Kenosha. Pleasant Prairie Premium Outlets and Gurnee Mills are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bong State Recreation Area and Eichelman Beach. Looking to enjoy an event or a game while in town? See what's happening at Pleasant Prairie RecPlex or Tarble Athletic and Recreation Center.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
General Mitchell International Airport
42 km from this hotel
Chicago O'Hare International Airport
66 km from this hotel
Chicago Midway International Airport
89 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

27%

3 star reviews

7%

2 star reviews

0%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites

Showing 1 - 10 of 15 reviews

Latest reviews (15)

A

April

4 Aug 2024 - 7 Aug 2024
reviewed on hcom

5 out of 5 stars

I was in town for family member, staff was pleasant. Accomidating
C

Claudia

25 Apr 2024 - 27 Apr 2024
reviewed on expedia

4 out of 5 stars

This property was convenient for visiting my family.
D

Dawn

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

Check in was super easy and quick. It is an older hotel that is taken care of. The jet tub room was amazing. Spacious. Bed was comfy and we were not expecting the electric fire place. Such an amazing surprise. We had actual meant to book another hotel here in town. We didnt know this hotel also had jet tubs, definitely will be letting family and friends know!
D

Dana

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

1 out of 5 stars

I would never stay here again or recommend this place to anyone. We stayed with several other families as part of a youth sports group. The manager on site is unprofessional, not welcoming, unstable, and knows nothing about good customer service. Our room was dirty upon arrival, the bathroom has bubbling paint around the shower area, and there were bugs/beetles on the ceiling. The pool area smells musty and pool has mildew on tiles. We didn’t say anything at first because we were spending majority of our time at a local sports facility. We returned to the hotel at night with takeout pizzas and sat in the lobby area with other families. I took 4 paper plates from the cafe area for my kids to use. The manager rushed up to me and started yelling at me loudly in front of the entire lobby saying paper plates (located in the cafe area of a hotel) are not for hotel guests and not to teach my children to steal. He was condescending, yelled in my face and scared me. I felt uncomfortable for the rest of my stay. Our room was not cleaned the first night other than replacing towels. The beds were made up messy. The manager told us that they can’t make up our beds if there are personal items on then. Our kids had a stuffed animal on the bed so that’s why. Beware if you stay here!
S

Sheila

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

1 out of 5 stars

Terrible experience. Terrible GM. He was beyond rude to multiple members of our group. I discovered opened unfinished alcoholic beverages in our closet and fresh fries in the AC unit vents. Alerted front desk at 7am. Went to my kids swim meet and returned at 2pm and the garbage was still there. When I brought it down to the front desk and expressed my frustration I was told it wasn’t a big deal. Then the GM came up to my room to further tell me it wasn’t a big deal, if I wasn’t happy with the conditions I could leave and said the conversation was over. We had a group with 7 rooms and none of us will be staying here again for the next swim meet.
M

Mark

10 Aug 2023 - 11 Aug 2023
reviewed on travelocity

5 out of 5 stars

Great place for families and breakfast options were great.
C

Courtney

12 Aug 2023 - 13 Aug 2023
reviewed on travelocity

4 out of 5 stars

Friendly, helpful front desk staff. Room was nice, but bathroom fan didn’t work and there was some mold in shower. Unfortunately we got stuck with noisy people above us that we could hear until after midnight. We were bummed that there’s not a hot tub anymore as shown in the pictures but the kids still enjoyed the pool for a bit. Continental breakfast had some nice choices and everything tasted good.
S

Seth

3 Feb 2023 - 4 Feb 2023
reviewed on hcom

5 out of 5 stars

Our stay was short, but already I am looking at this hotel for future stays in the area! Clean, comfortable, well set up, and they have adjoining rooms, which is a must for my family!
D

Dawn

14 Jan 2023 - 15 Jan 2023
reviewed on hcom

5 out of 5 stars

Loved the suite, 2 queen beds, plenty for room for a family! Pool was on the smaller side but we didnt plan on swimmimg too long anyways.
T

Tammy

27 Oct 2022 - 28 Oct 2022
reviewed on travelocity

3 out of 5 stars

The property was in a convenient location and the staff was quite friendly. Overall I would rate it an average hotel. We turned the heat on before going shopping and returned several hours later and the room was colder instead of warmer. Checked and the heat was selected but was not working. Ended up turning it off and sleeping in our sweatshirts because my kids and I were tired and did not want to have to switch rooms. Aside from that the beds were comfortable and the price was reasonable for the space we had.
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