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Keyser Inn
2 1/2 star hotel
9/10 Excellent
(752 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Keyser Inn receives positive feedback for its friendly and professional staff, convenient location, and comfortable rooms. Families appreciate the spotless rooms and comfortable beds. While some guests mention a small but nice breakfast, others highlight the hotel's helpfulness in addressing car trouble. The hotel's proximity to attractions like the Potomac Eagle Scenic Train and Blackwater Falls State Park (about an hour away) is also a plus. However, one guest noted an issue with staff's reaction to a barking dog, suggesting potential inconsistency in pet-related policies.
Guest highlights
The friendly, polite and professional staff
Spotless rooms and comfortable beds
The convenient location near the Potomac Eagle Scenic Train
About the hotel
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and barbecue grills. Free continental breakfast and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Nearby attractions
Keyser Inn is located in Keyser. Shoppers can check out Country Club Mall, while everyone can enjoy the natural beauty of Savage River and Dan's Mountain State Park.
Popular amenities
Family friendly
Laundry facilities
Microwave
Refrigerator
Wifi
Available in all rooms: free wifi
Food and drink
Free continental breakfast
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Outdoor
Bbq grill(s)
Picnic area
Conveniences
Vending machine
More
Smoke-free property
Reviews that mention...
Family Reviews
for Keyser Inn
4 out of 5 stars
8 reviews
Review data
5 star reviews
- 38%
4 star reviews
- 38%
3 star reviews
- 0%
2 star reviews
- 25%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Keyser Inn
Latest reviews (8)
K
Kenneth
11 Jul 2024 - 13 Jul 2024
reviewed on expedia
2 out of 5 stars
The first night was OK. The second night was a nightmare.
Little kids hollering and running around till way after midnight. The continental breakfast was non-existent.
There was only one type of cereal and some bread for toast. When we checked out I asked about a AAA discount and the lady said yes but could not take it off my bill. We told them about and they knew but did nothing.
H
Herbert
9 Dec 2023 - 10 Dec 2023
reviewed on hcom
4 out of 5 stars
Was a nice stay for one night, and the breakfast is small but nice. I would recommend to fiends and family 😀👍
A
Annmarie
1 Jul 2023 - 2 Jul 2023
reviewed on travelocity
4 out of 5 stars
I did not stay here due to an issue with our reservation. I was the only adult with 3 children under 13
How can I give a review if I DID NOT STAY HERE!!!
J
Janet
7 Jul 2023 - 9 Jul 2023
reviewed on hcom
4 out of 5 stars
The staff were very friendly and professional. This hotel was convenient for my family to travel to Romney for the Potomac Eagle Scenic Train.
C
Charlotte
13 May 2023 - 14 May 2023
reviewed on hcom
5 out of 5 stars
Keyser Inn was a nice hotel. It filled all my needs. I would recommend it to friends and family.
L
LoisKaye
Invalid Date - 1 Jan 2023
reviewed on travelocity
2 out of 5 stars
Very charming. Good area. There’s a gas station and Walmart nearby. 1 hour away from Blackwater Falls State Park. Pets are allowed with a $25 fee. The only complaint I have is the staff complained about our dog barking during non quiet hours. There were kids next to us making a lot of noise more so than our dog and there was no complaint about that. When we went outside, there were 2 cars in the parking lot so I’m sure his barking didn’t bother anyone besides the loud kids and the staff. Nothing on their policy said a dog was not allowed to bark. Very disappointing stay.
N
Nancy
9 Dec 2022 - 10 Dec 2022
reviewed on hcom
5 out of 5 stars
I can't say enough about the staff at Keyser Inn, they were all friendly, polite and professional. Our car broke down, the front desk representative tried her best to help us, she called several mechanics and posted on facebook for any merchanics in the area. She gave us booster cables which was extremely helpful. Thank you for your help and assisting us with our problem. I will let my friends and family, if visiting West Virginia to stay at Keyser Inn.
L
Leslie
30 Sept 2022 - 1 Oct 2022
reviewed on hcom
5 out of 5 stars
I read the reviews for this hotel and have to agree with the positive ones! I was very pleased with the location. Front desk was friendly, room was spotless! Bed very comfortable. There was a family playing a board game in the breakfast room which was pretty cool to see.
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