Odessa Marriott Hotel & Conference Center

We upgraded to the King Suite and got the only room on the second floor. It has a large balcony and is directly next door to the M Lounge. Super convenient and spacious. Our family had a great time. Food is delicious, the decor is beautiful and it has a Torchy's across the street.

I had expected a better experience than I received. The lobby was crowded with a New Year’s Party that was $35 to stand in a lobby that is usually free. They had a DJ but no where to dance except for the walking area. It was a poor set-up when I know the have rooms that would be more suitable for an event. The room itself was fine, but it gives me vibes of loft hotels which typically are much cheaper accommodations, since the focus is more minimalist than luxury. The water in the room was $7 a bottle which is ridiculous. Finally, I didn’t even end up staying the night, because the people in the room across from mine were throwing a huge party. There were at least 30 people in the room blasting music , children and adults screaming down the hall. As well as the children running up and down the hall. It was 1am, and no staff were stopping them. It was conditions that I couldn’t even sit in my room and enjoy myself or even try to sleep, because it sounded like I was at concert and not in a hotel room. I have stayed at hotels that were much cheaper than this and had a much better experience.

Poor service was told one thing and was not honored multiple times - for what you pay it is not clean it is a standard room no different from what you would see at any other Marriott but 1 thing is pool staff was great and Jacob was awesome otherwise I do not recommend for business or family. I used this location to look over building for moving part of my business out to west Texas but this location and staff will not cut my customer service satisfaction guarantee… and if I can’t get it I will not put other family’s or business owners in that position

This hotel is so confusing. At the checkin desk you’re surrounded by a very beautiful atmosphere but that’s where it stops. We were directed to go to the parking structure where there would be carts for our luggage and elevators to take us to our room. There were no carts. We saw 2 different sets of elevators that each took us to places that weren’t to our room. We couldn’t find the front desk for help. We found a third set of elevators we had to step into to find that it would take us to our rooms. We were tired and frustrated and the room did not impress. It overlooked the parking garage and was not cleaned well. We were transferred to a different room that had a better view. The bed was comfortable. Nice pool. We had another family asking us for help on how to get to the garage parking. This place is so big and confusing. They need maps for direction. Other hotels have them. I don’t know why this wouldn’t with all the conference rooms, elevators, etc. Oddly, a coffee machine but no coffee cups. Beautiful outside of the rooms but inadequate for an overnight stay.