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Best Western Plus Longview - University Hotel

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Best Western Plus Longview offers a convenient location and generally clean, spacious rooms, making it a reasonable option for families. While some guests have praised the friendly staff and satisfactory breakfast, others have noted issues such as inconsistent breakfast quality and noise levels. Families should be aware that some negative experiences have been reported, including issues with room maintenance and noise disturbances.

Guest highlights

The friendly and helpful staff
The generally clean and spacious rooms
The convenient location

About the hotel

An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a microwave in a common area, and a refrigerator in a common area.

Nearby attractions

Located in Longview, Best Western Plus Longview - University Hotel is in the city center. Longview Museum of Fine Arts and Gregg County Historical Museum are cultural highlights, and some of the area's activities can be experienced at Longview World of Wonders and Alpine Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Longview Rodeo Arena or Lonestar Speedway.

Popular amenities

Family friendly

Access to nearby outdoor pool
Laundry facilities
Microwave
Mini-fridge
Outdoor pool
Sofa bed

Wifi

Available in all rooms: wifi (usd 0.01 per stay)
Available in some public areas: free wifi and wired internet
In-room wifi speed: 25+ mbps

Food and drink

Free buffet breakfast available 6 am–10 am on weekdays and 7 am–10:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Access to nearby outdoor pool
Outdoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser

More

Shared microwave
Shared refrigerator
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Shreveport Regional Airport
82 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Longview - University Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

25%

3 star reviews

17%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Longview - University Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

A

AUDREY

24 May 2024 - 26 May 2024
reviewed on hcom

4 out of 5 stars

I was in town for family reunion Disappointed in breakfast which is main reason I chose room Didn’t even have eggs and bacon !! So much for hot breakfast that was advertised Parking lot right next to Cracker Barrell n right down street from other fast food so that a plus
K

Kirk

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

I felt safe because of the area and the staff. Perfect for my family.
N

Norma

12 Aug 2023 - 13 Aug 2023
reviewed on hcom

3 out of 5 stars

Check in was great! Room was clean and spacious! Phone in the room did not work, pool water was dirty and murky. Breakfast was mediocre at best. Hotel was in a good location off of access road. Had to complain to the front desk about a couple fighting at the pool yelling and using profanity in front of children. Then we were kept awake until after 1am from the people in the room above ours where it sounded like they were river dancing.
A

Allisha

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

4 out of 5 stars

We stayed for 2 nights - a family of 5. Very clean, and staff was very nice. Breakfast was GREAT, and the ladies who worked at breakfast were amazing. They kept everything stocked and very clean. Hot water ran out pretty quickly in shower. Not the quietest hotel, but great location and easy access to interstate. Recommend
S

Samantha

25 Feb 2023 - 26 Feb 2023
reviewed on expedia

5 out of 5 stars

Great stay for a short visit in town with our kids. Nice staff and great breakfast.
W

Wendy

23 Dec 2022 - 24 Dec 2022
reviewed on hcom

1 out of 5 stars

Elevator would not work when we got there and front desk attendant had to go to room next to elevator and fix something. The moment we walked in our room there was a roach crawling all over the bed. The front desk attendant gave us two adjoining rooms since they did not have anymore suites like the one we reserved. Eastman plant is right behind the hotel and the view of huge flame the chemical plant was burning off from our room AND that alone is loud. My husband described as a jet engine taking off (non-stop). It was 2 am and we still couldn’t fall asleep Horrible! Worse hotel stay we have had. We traveled from Marble Falls to stay in Longview to spend the holidays with our son and family.
G

Gloria

5 Sept 2022 - 6 Sept 2022
reviewed on travelocity

4 out of 5 stars

The location was easy to find, staff was awesome, room was nice and clean. We were in town for a funeral so several family members were staying at the same hotel. We all enjoyed our stay
R

Rebecca

19 Aug 2022 - 21 Aug 2022
reviewed on travelocity

3 out of 5 stars

Screaming adults and babies in hallways late at night. Their is a noise policy at the hotel which staff did not enforce. Nighttime staff were not visible.
A

Anthony

22 May 2022 - 29 May 2022
reviewed on hcom

5 out of 5 stars

Great place to stay very central located. Staff is very pleasant and always friendly to me and my kids
A

3 May 2024 - 4 May 2024
reviewed on hcom

5 out of 5 stars

Our overnight family stay is just a typical hotel stay where you just have place to sleep and take a shower then eat breakfast then out of that place, nothing out of the ordinary. Of course we expected it to be clean, quiet and comfortable and indeed it was.Breakfast was satisfactory as well.
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