Hilton Garden Inn Granbury

Staff is wonderful. The location is perfect to visit my family. Rooms were clean. Breakfast is good.

My room had candies leftover from a previous guest, and the bathroom floor had lint residues. The pool was not heated, the water was cloudy and there was hairs floating in the water in which we were getting tangled while swimming. Pretty gross. There is no cleaning staff during the evenings /nights. I requested for my room to be thoroughly cleaned at least the next morning, and all that the cleaning crew did was to find the towels, empty the trash and open the curtains. The candy was still in the same place on the floor, the mini bar counter was now sticky and the bathroom floor was still dirty. Since I booked through Orbitz, I knew they would not help me as ai had a similar experience at another Hilton in a different town. Ahh, and when I was checking out, my baby had a cut in his hand and he was bleeding so I asked for a band aid and they said they could sell me one from their first aid kit or I could go buy one (so did not care at all about their baby guest needs). Almost forgot, half of the amenities were out of service the first night I was there.

The rooms were clean the atmosphere was awesome the staff was great my complaint would be the family that was on the same floor had children that were running up and down the hallway their dogs were barking and the elevator and hallway was very very hot I love going to Granbury I had a group that I paid for four rooms Hilton did not give me my AARP discount again I love Granbury I love the atmosphere unfortunately I would have rather not have kids and the dogs barking all night