Fairfield Inn & Suites El Paso Airport

Front desk or any other employee(with the exception of 1) were amazing. We had a larger family group with 5 different rooms. They offered us use of the lobby to gather and play games. The outdoor seating area was also perfect for our loud bunch! Room AC didn’t cool. Front desk attendant sent maintenance right away and then offered a fan or a room change. Next room was wonderful! Sat morning breakfast attendant was amazing. She was very friendly, attentive, and wore gloves and upheld sanitary conditions. Sun morning attendant was a young gentleman who was RUDE, didn’t wear gloves, used his bare hands to push down the trash and then restocked the bread box. He also used same rag to wipe floors then tables and counters.

We checked in on 8/12. It was quick and able to get the keys to our room, even if we arrived before check in time. Breakfast service ended a few minutes after our arrival, but there were still a few sausages and a couple of eggs available. In fact, we were the only family in the dining area. A gentleman who worked there saw us and offered to make fresh scrambled eggs. We have 3 young and hungry kids that morning, so we appreciated the gesture. In fact, they let us finish eating before they put away the remaining food and drinks. We didn’t get the gentleman’s name, but would like to make sure his act of kindness is acknowledged. The rest of the staff that we talked to were equally kind, helpful and friendly. The room we stayed at was clean, including the rest of the facilities. I highly recommend staying at this Fairfield location.