Residence Inn by Marriott Dallas by the Galleria

This property made me smile!!! And the reward goes to the cleaning staff❣️❣️❣️❣️❣️🏆🥇🏅🥇 I came here following a 2-day stay at the Westin@ park in Dallas but that “4-star” don’t compare to the residents inn at this location. Westin: urine smelling lobby and clear evidence that dirty mop water is used, my hotel room looked barely clean and cause unknown allergy flairs vs. clean linen smells floating through the lobby of the residence inn… when we got to our room that level of cleanliness was observed throughout!! I couldn’t find dust❣️❣️❣️❣️🙏 I had to compliment the gentleman on duty from 7/5-7/7 yeah that level of clean! Keep up the great work and the only disappointment was that I didn’t book this location for my entire duration in Dallas😭 the location is great, free parking king available, great customer service and did I mention the housekeeping is awesome and truly the reason this place excels they know what clean is. Bittersweet moment was on Saturday July 6 I was happy their bar was closed because in my kid it showed they valued their employees (it was strategically wise, most hotels don’t generate revenue at their bars during holidays) however on this day I didn’t want to leave the hotel so selfishly didn’t want to go out. However, I don’t think they should change their practices… there are too many nice places and even within walking distance. I appreciate that they gave their staff the time off and closed the restaurant and bar during this holiday❣️🙏❤️

We definitely got the value of our money for the hotel. The room and entire hotel was super clean, quiet family friendly and access to shopping and dining. I will recommend it 10/10

This Hotel is a Blessing and also clean and friendly a family atmosphere

This "Residence Inn by Marriott" is running on a low budget and short staff. You literally check in at the "AC Hotel by Marriott" connected to the Residence Inn portion, requiring a long walk. They closed the Reception desk at the Residence Inn and share one with the AC. There is no valet parking. Only 1 employee at the desk. They rarely answer the phone without long hold time. The A/C in our first room wasn't working. The carpets in the halls are dirty and littered. The pool is small and all the sling chairs and lounges have rips in the fabric. The pool is full of small children splashing everyone. There is also NO ROOM SERVICE!!! The only meal I had was at the shared bar, and was overcooked. I was shocked at the complacency of the staff. All complaints are met with "I am the only one here." The bar and food closes at 10:00. I could go on!

This was one of the best hotel experiences I have had in a long time. My family and I were extremely impressed with the suite we stayed in for the weekend while visiting Dallas.

Second time there. This time I brought my family. Two rooms. Amazing stay!!

clean, nice pool for kids

Service is great and the atmosphere is wonderful! The pool is marvelous to swim with family and with the children.