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Holiday Inn Express & Suites Crossville, an IHG Hotel

2 1/2 star hotel
9/10 Excellent
(715 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Crossville is praised for its friendly and accommodating staff who go above and beyond to help families. Guests appreciate the clean rooms and comfortable beds, making it a relaxing stay for all. The hotel's convenient parking and safe location are also highlighted as plus points for families.

Guest highlights

The friendly and accommodating staff who went above and beyond to help families, including early check-in.
Clean rooms and comfortable beds.
The convenient parking and safe location.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.

Nearby attractions

Holiday Inn Express & Suites Crossville, an IHG Hotel is located in Crossville. Travelers eager for a bit of culture can stop by Palace Theater, while those wishing to experience the area's natural beauty can explore Cumberland Mountain State Park and Caney Fork River. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - january 2017
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
91 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Crossville, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Crossville, an IHG Hotel

Latest reviews (5)

S

Shawn

10 Sept 2023 - 11 Sept 2023
reviewed on orbitz

4 out of 5 stars

The Front Desk clerk was nice and friendly and tried to get us in quickly. Unfortunately, there were at least 3 housekeeping ladies not doing their job. One had her kid there, and all 3 kept smoking outside for at least 20 minutes at a time, while we waited for a room to be ready. There was 1 housekeeping lady older probably late 50s that was working and was very nice.
T

Trisha

27 Jul 2023 - 28 Jul 2023
reviewed on orbitz

5 out of 5 stars

We stayed for a family funeral and the staff were amazing!
F

Felica

18 Mar 2023 - 19 Mar 2023
reviewed on orbitz

5 out of 5 stars

Very accommodating for us! We had been on the road since 4am and our room wasn't quite ready. They let us check in anyway and let our kiddo swim while we waited for the room to finish up. It helped keep us from having to just sit around and wait with a small child and it saved a piece of my sanity. Thank y'all!
W

William

27 Oct 2022 - 30 Oct 2022
reviewed on hcom

5 out of 5 stars

It was a short 3 day trip to visit family and celebrate our 12 year anniversary.
K

Kathrina

8 Sept 2022 - 10 Sept 2022
reviewed on orbitz

5 out of 5 stars

The property is well maintained. Clean rooms and comfortable beds. The staffs are friendly and accommodating. There are plenty of parking spaces and the location of the property is safe especially guests with kids.
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