Holiday Inn Express & Suites Manchester, an IHG Hotel

We stopped on the way home from a family vacation and found this hotel very clean, updated, and comfortable. The desk clerk was extremely friendly and helpful. Rooms were fresh and relaxing. Our kids enjoyed the pool. Breakfast was wonderful!

we are in town visiting family. very clean comfortable stay.

Reservation was set and confirmed for June 25, 2022. Traveling from Florida with children. Hotel called at 9:30pm .. 30 minutes before we were to arrive and the hotel was overbooked. They had no room for us. Called hotels within 120 miles through Tennessee and Kentucky. No availability. Had to drive through night. Spent over 23 hours in car to get home to Illinois.

The kids had black socks within one hour, thats how dirty the hotel room floor was, there were also screws sticking out of the floor,not to mention the maintinance guy walks in while i was breat feeding my six month old son.And finally the kicker when we checked in my husband asked if we could stay for an extra day if we needed to and they told us yes and then on the day before last we tell them we will stay and they would not give us the room. Cut our vacation short and made for a miserable exsperiance DONT COME HERE!

From the start the employees of this establishment were rude and not very helpfull. The room was dirty and i have 3 kids and 2 of them were running around the room with white socks on and within one hour there socks were black on the bottoms. The hotel would not exstend our stay when they told us at check in that it would not be a problem.They put me and my family out on the street promptly at check out. DO NOT COME HERE ! ! !

When we arrived the front desk girl was very kind, relocating us to a different floor from our original reservation as she had just checked in a noisy family next to the old room. The room was dated, and a little shabby, but comfortable. When we asked for more blankets they were able to accommodate. Part of the reason we payed the higher price was for usage of the hot tub. When we came down in the evening to use it, the hot tub was the same temperature as the pool. We asked at the desk but she was quite brisk saying it was a maintenance issue. Then she comes to the pool and lectures us on why it got cold as if it was our fault. We had just spent the entire day at a funeral and didn't appreciate the attitude. Day time staff were very nice however. Other than that incident the hotel was fine, not worth the price, but fine.