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Greg
6 Apr 2024 - 7 Apr 2024
reviewed on expedia
2 out of 5 stars
Very noisy, large children’s group running in hallways in evening and making a lot of noise, couple in hallway having a loud discussion at 2:30 am in morning. Need walk-in showers for seniors that can’t lift leg over bathtub for shower. Time to lighten color in rooms—browns darken it. See you are going to blue carpet squares which will brighten. Should have been more control on the youth group running the hallways and abusing the elevators.
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Jean
3 Feb 2024 - 4 Feb 2024
reviewed on expedia
4 out of 5 stars
Room size was nice for family. Pool for kids.
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Jennifer
22 Dec 2023 - 23 Dec 2023
reviewed on hcom
2 out of 5 stars
The most disappointment part of the stay was that the big slide was not working and the pool was very cold. Our kids love to swim, but they did not want to swim in the cold water. Our room was also dirty and the window was cracked. Yes, we were still charged full price for the stay.
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Megan
18 Dec 2023 - 19 Dec 2023
reviewed on expedia
4 out of 5 stars
The hotel was overall great. The staff was friendly and helpful. The breakfast was one of the best I've seen from a hotel. My kids enjoyed the pool area and we were thankful that it wasn't very deep. The hotel must have been replacing mattresses however, they were everywhere in the lobby and in hallways. Our room had a fry and some other trash still on the floor. But other than those few things, it was a good stay.
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Ashley
23 Jun 2023 - 27 Jun 2023
reviewed on travelocity
5 out of 5 stars
I recently stayed at this hotel for 4 nights with my 6-year-old son. The staff were welcoming, kind, and professional. Our room and the entire hotel were clean and nicely decorated. My son loved the pool play land area. It’s great for kids! We were a little disappointed that the big red water slide wasn’t functioning, but we still had a great time overall. The outdoor courtyard is a lovely area. Breakfast was delicious. There were quite a few options, and the woman who managed the breakfast was very sweet and kind. There were a few minor things that were beginning to show a little age, but overall the hotel was wonderful and we had a lovely stay. I highly recommend it!
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Brandon
15 Jan 2023 - 16 Jan 2023
reviewed on travelocity
1 out of 5 stars
We chose this hotel because our children wanted a pool to enjoy. We check- in and go to our room to change then head to the pool to discover the pool is being remodeled and closed!!!!
This was the whole point to our trip!!! Aweful that nothing mentioned this on Expedia!!!
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Amanda
28 Aug 2022 - 29 Aug 2022
reviewed on travelocity
5 out of 5 stars
Thank you so much for offering in room recycling bins and reusable shampoo, conditioner and body wash containers! I'd love to see some different plates than the styrofoam like ones at breakfast. Staff was friendly and helpful, sonics even offered to carry my heavy bags on the way out. The water park was nice but very expensive. Prices were high for kids and I know everyone is short on help these days but there were VERY few lifeguards and one at a slide never even looked up from her phone as I went up and hopped in.
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Christopher
26 Jul 2022 - 27 Jul 2022
reviewed on travelocity
5 out of 5 stars
Very nice hotel, friendly staff considerate, understanding with small kids.
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Walter
9 Jul 2022 - 10 Jul 2022
reviewed on hcom
4 out of 5 stars
Room was very nice and comfortable. No issues checking in. We were going to use the pool but it looked very dirty and the hot tub was not working. Lots of kids using the exercise equipment unsupervised. Loved the restaurant connected to the hotel.
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Miranda
20 May 2022 - 21 May 2022
reviewed on hcom
4 out of 5 stars
We were disappointed to find out on arrival that the hot tub is not in working order. We chose this hotel to be able to relax with the kids and hang out in the pool area for a few hours at night - only the kids got to have fun there. The room was clean and large enough for us to spread out. Beds were ok - not the best for comfort but not the worst we have experienced. We had tocall down and ask for bedding for the pull out couch - it would be nice if that was something already in the room. Overall just ok.