Sleep Inn & Suites

I pulled up to the hotel. There was no close parking. I was a single women with 2 kids under 2. There were 5 guys in the parking lot drink and being loud. Cars that appeared they had been parked for a while . I belive there was some permit residence. Across the street where 8 police cars. I just pulled right out and went down the road for a new hotel that looked safe.

We were be evacuated cause of fire in Texas we reserve rooms, my kids we in a wreck trying to evacuate and had to go to the er so cause of everything going on it was about 10:00pm before we got to hotel and they did have rooms for us. And hotels.com would not refund my money and even had the insurance. Will not stay at this hotel or use this service again

The room was clean but could use updated. Furniture was scratched. There was no slip resistant mat or skids on tub floor. My husband slipped and fell!

Had family down and they bragged about how nice everything was. Only downside was pool had a lot clorine and not ventilated well.

Complained to front desk about children yelling at 11:30pm and was told nothing could be done

The room we stayed in was pretty rough looking. The bathroom walls were dirty, the shower head was broken only had one setting and was more of a faucet like experience and the room it’s self just felt not upkept very well the furniture and beds were pretty rough looking. The latch on the door was questionable. Staff was super nice. The limited breakfast was a let down for my kids and wife. The pool area needed an update. The hot tub didn’t work. Not a terrible experience but not a very good one either. Hopefully my input will help make some changes for the next guest who stays. Thank you for your time.

Most comfortable hotel bed I've experienced in ages and the pillows were excellent - we slept like babies! Breakfast was decent, but nothing special, and dining area was clean and well-attended to by staff. Definite thumbs up! Friendly guests as well as most people are passing through. Beautiful sky after a rainstorm. Pool seemed nice but there were a few too many kids for my taste.

The staff was welcoming and helpful. My husband left something in the room after we checked out and they looked for it at my request. The room was nice. My only complaints are that the shower head needs replacing, and the coffee pot and microwave were not cleaned well. I was disappointed that breakfast didn't start until 6:30 since that 1 of the reasons I chose this hotel. We were in town for an event and had to leave the hotel before 6:30 am. Also, I am not sure if the lights in the pool are on timers or what, but we had to leave the pool because it was too dark too continue swimming or enjoying the hot tub. The pool was the perfect temperature and our kids enjoyed it. Check in was easy and the hotel itself was clean and nice. The front desk staff was wonderful.

I read several different types of reviews from very good to very bad. I stay in hotels 100 days a year. On July 11 I stayed in this hotel, the check in was pretty smooth. When I went to my room at 11:30 PM the room next to me had a screaming child, I went to the front desk and I was given another room with no problem. Traveling with children is not always easy, I get that. The reviews I read stated that the hotel had many rooms renovated, my room was not one of those. The hotel does show signs of being dated and in need of renovation in the common areas I saw. Generally the room was clean, the bed was comfortable. The hotel could have better cleaning in the common areas. I did have the hotel breakfast, it was hot and was a acceptable start to the day. It did not have all the offerings that a higher price hotel would have, but it was overall ok. There were a fair number of trade workers staying at the hotel judging by the work trucks, which might be a reason for the decent breakfast. The hotel has a quirky entrance from the east, but it is easy to access from and to I-40. The smoking area is located by the front door and is offensive to non-smokers, the facility should consider another area. I can not offer any comments on TV, pool, work out area or work station. I travel this direction several times a year and would consider returning.