Best Western Mountain Lodge at Banner Elk

About the hotel

A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and free newspapers.

Nearby attractions

Best Western Mountain Lodge at Banner Elk is located in Banner Elk. Banner House Museum and Moses Cone Manor are cultural highlights, and some of the area's activities can be experienced at Sugar Mountain Resort and Sugar Creek Gem Mine. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Enjoy the area's slopes with downhill skiing, snowboarding, and a ski area, and don't miss out on the snow tubing.

Popular amenities

Family friendly

Dvd player

Free cribs/infant beds

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Seasonal outdoor pool

Wifi

Available in all rooms: wifi (usd 0.01 per stay)

Available in some public areas: free wifi

Food and drink

Free full breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

This property does not have elevators

Upper floors accessible by stairs only

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Seasonal outdoor pool

Outdoor

Bbq grill(s)

Conveniences

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

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Reviews that mention...

All reviews (6)staff (3)parking (1)clean (2)

Family Reviews

for Best Western Mountain Lodge at Banner Elk

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Mountain Lodge at Banner Elk

Latest reviews (6)

L

Leslie

13 Sept 2024 - 14 Sept 2024

reviewed on hcom

5 out of 5 stars

On check in i realized that i did not request a 1st floor room. I have a handicapped child travelling with me who cannot navigate stairs. The lodge had me booked on the 2nd floor, but they scrambled to meet my needs. They were wonderful and i cannot thank them enough for their care and consideration.

A

Alvaro

1 Feb 2024 - 4 Feb 2024

reviewed on hcom

4 out of 5 stars

Hotel is super located and staff is amazing all of them that took care of me in reception super helpful and friendly the even let our kids play in the lobby on a cold day for a while in a Living room they had at front desk. Room super clean and great parking space. Room could be remodel completely that the only negative side there are too old with wear and tear.

T

Theodore

18 Dec 2023 - 19 Dec 2023

reviewed on hcom

5 out of 5 stars

Really enjoyed our stay. The room was cozy, clean, and nicely decorated. They provided a pack n play for the baby. The service was great. Check-in and out was quick and easy. Breakfast was good.

M

Margaret

16 Sept 2023 - 17 Sept 2023

reviewed on expedia

5 out of 5 stars

My kids and I enjoyed coming to stay at your property. Everything was absolutely perfect and so comfortable! Everything from the our beds to the breakfast was absolutely wonderful. It truly was a comfort to come back to rest after a long day! Thank you so much!

M

Michael

9 Feb 2023 - 11 Feb 2023

reviewed on orbitz

5 out of 5 stars

The breakfast wasn't extensive, but it was good, and my family (of 6) had no trouble finding something to eat!

V

Virginia

8 Aug 2022 - 11 Aug 2022

reviewed on orbitz

5 out of 5 stars

It was easy to find, convenient to family. The problems were construction next door and lack of services due to Covid.