TownePlace Suites by Marriott New York Long Island City/Manhattan View

Hotel was very nice. Staff were helpful and knowledgeable. Breakfast was ok, not much choice and limited seating. We used the metro to get into NYC in the morning, but didn't feel safe with kids to walk back from metro at night so got an Uber.

Stayed at the TownePlace Suites on F-S-S for a mini-family reunion and couldn’t have been cared for better than these folks took care of us. The staff is delightful and cheery, very helpful. The breakfast was wonderful…. Really like the mini-waffle maker (looking for the one for home now lol). Other than the excellent staff and accommodations, the really important thing to me is the shower and it was fantastic!! It is near a lovely river front park just a short stroll away with a fantastic view of the Queensborough Bridge. Near the subway….that we took into manhattan and out to Coney Island!! We played cards on the rooftop with a great view of the bridge and lovely breeze on a hot day. Thank you all for making my stay and mini-family reunion a relaxed and enjoyable event!!!

What made this property a big plus was the staff. It started with Crystal, the assistant GM. I flew in on a redeye and was distraught because of a death in my family. Crystal made me feel cared for and ensured my entire experience was top-notch. I have spent two decades in the healthcare industry and know the value of customer care. I hope Crystal is valued and recognized for the extraordinary person she is. Sincerely, Jacqueline

Clean modern hotel, nice hot breakfast and the rooftop view was a treat. Appreciated the friendly and professional front desk staff and nice layout of our room. Very clean. While this hotel is not in close proximity to a subway (but we used uber for the most part anyway) and is in a more industrial/isolated area (but we did not intend to spend a lot of time there as we were visiting family in Astoria and Manhattan), would definitely recommend it to folks who want quality accommodations and can be flexible in terms of transportation. Very reasonably priced for an NYC area hotel but with a solid positive experience you’d expect from a Marriott.

Friendly staff! Me and my family enjoyed our stay. Definitely recommend.

I am sorry but very bogus experience. In future We need to think twice before booking via Hotels. Com unfortunately. They sold our booked room to higher price . Upon reaching we got shocked when we were told to find other hotel at 9.30 pm. We reached from Canada and with family. Elevator was not working for two day. Breakfast was hand to mouth. Very poor cleaning service. What else need to describe. Our suggestion is to Hotels.com is not to keep this hotel in their list.

Absolutely loved this place. Arrived at 8.30am with three kids in tow after a red eye cross country flight and not only did staff member Christina check us in straight away instead of the usual 3pm, she offered us breakfast as well. The staff went above and beyond during our stay. Breakfast was the best I’ve seen in 3 trips to NYC. Room was spacious and quiet. The suburb is not the greatest but the location is one stop on the subway into Manhattan so not a big deal at all. We never felt unsafe.

There were people hanging out in front of and all around the property. It looked dirty from the outside and it made me & my family feel very unsafe. Online it was advertise that there was a full kitchen, but in actuality it was only a hot plate, etc. We were also told that the train in the area was out of order, which was another huge inconvenience

The hotel is ok but the area is definitely sketchy! Small children and adults hangout across the street at all times of the day and night. There is no easy or convenient access to public transit. Unfortunately, I would not stay here again.

Great place to stay for families. Kitchenette is super equipped.