The Cheshire

We were bumped from our room, but the person at the desk did not admit that and in doing so cost my family a great deal of time and confusion. The hotel we were moved to was kind enough to explain what had happened, but the Cheshire insisted they had no reservation and didn’t know what happened. Traveling with two children for a reservation made five months in advance!

Our family of four with elementary age kids love this place, it has a unique feel, the kids love the scavenger hunt and areas to hangout and play games, parents like the little restaurant and bar that is onsite, and we love that it is so close to the zoo.

The property is old and in need of updates, if even possible. The front desk did allow me to check in early, which was much appreciated. I struggle to see how it's a **** hotel. I had a nice view out my windows of an alley. I was born and reared in St. Louis; racial strife comtinues to dominate. I ended my stay at this hotel sadder over what I remember of St. Louis, than the reason I came to town, which wad for a beloved family member's funeral.

The Cheshire is a St. Louis institution. Quirky and fun, with friendly, excellent staff, well-maintained facilities, and a self-aware, but super-fun vibe. Love this place! We spent NYE in the lobby, playing games at the big table in front of the fire place, playing the piano, drinking cocktails from the Fox & Hound, and generally having a great time. We all got rooms on the first floor and the kids had a place to retreat to, and us, too, when it was time to NOT drive home. haha! The rooms were very well maintained, comfortable, with free water and coffee. The breakfast in the morning was excellent, with delicious English sausage, eggs, home fries, scones, danishes, decent coffee and more. We lived in St Louis for years and never went to the Cheshire, but for NYE our friends invited us to come back and stay there with several other friends. It was a blast. Sad I didn't really know how great the Cheshire is before this. Very family friendly. Highly recommend.

From the beginning … the staff,Em J and everyone else were so nice and friendly. The atmosphere and the quaint hotel were exceptional. The breakfast was amazing! The entire experience was fantastic. Definitely would stay here again. I took so many pictures and sent them to family and friends. Five star all the way. Fox and hound tavern food was delicious too.

I am writing to express my disappointment with my recent stay at your hotel, which was marketed as a luxury experience. Unfortunately, several issues significantly impacted our staycation, especially considering we were traveling with a 7-month-old baby. Firstly, we encountered a lack of hot water in our initial room, necessitating a room change. Additionally, we were surprised to learn that daily room cleaning services were not provided. This was attributed to previous incidents involving the alleged theft of guest items by the cleaning staff, leading to a policy where rooms are not cleaned during a guest's stay. Furthermore, we noticed considerable dust accumulation in our room, including dirty vents, and found the heating system to be inadequate. These conditions are not only uncomfortable but also raise concerns about the overall maintenance and cleanliness standards of the hotel. While the exterior architecture and lobby decor are indeed impressive and beautifully designed, the quality of our room and the services provided did not meet the expected standards of a luxury hotel. Regrettably, this experience has fallen short of what we anticipated, and we will be checking out tomorrow morning.

Very family friendly. Breakfast has lots of fresh fruit along with cereals, baked goods, yogurts, eggs, hashbrowns, etc. Nice selection! Staff was terrific.

Amazing staff and great place to stay with friends and family!! 10 minutes from the Downtown

My family and I loved the feel of this beautiful place. We loved all the cool hangout spots, both inside and outside, and especially the pool. The dining options were great and breakfast was wonderful. I do think the service could step up its game. Hang out areas need to be cleaned and bussed more often. The fruit water pitchers should be changed out each morning. Poolside service would have been great. Other than that, we loved the place and we will be back!

I loved the English authors themed rooms, the decorations, the English food, the secret passage, and so much more! My family will definitely return!