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The Cheshire

4 star hotel
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The Cheshire Hotel offers a unique and memorable experience for families. While some reviewers noted the need for updates in certain areas, many families praise the hotel's welcoming atmosphere, friendly staff, and convenient location near a beautiful park and family-friendly restaurants. Kids particularly enjoy the shallow pool with its fun pool toys and the engaging scavenger hunts. The delicious breakfast, featuring a wide variety of options, is another highlight for many families.

Guest highlights

The shallow pool with pool toys and scavenger hunts for kids.
The delicious breakfast with a wide variety of options, including fresh fruit, cereals, baked goods, yogurts, eggs and hashbrowns.
The friendly and welcoming staff.
The convenient location near a beautiful park and family-friendly restaurants.

About the hotel

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free English breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a 24-hour business center, and a complimentary children's club are onsite.

Nearby attractions

Located in Richmond Heights, The Cheshire is in the city center and near a metro station. St. Louis Union Station and Gateway Arch are notable landmarks, and the area's natural beauty can be seen at Forest Park. Looking to enjoy an event or a game? See what's going on at Enterprise Center or Busch Stadium. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free children's club
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free english breakfast available 6:00 am–10:00 am on weekdays and 7:00 am–10:00 am on weekends
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Free pool cabanas
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Designated smoking areas
Fireplace in lobby

Nearest Airport

Airplane
Lambert-St. Louis International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for The Cheshire
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

53%

4 star reviews

18%

3 star reviews

18%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about The Cheshire

Showing 1 - 10 of 17 reviews

Latest reviews (17)

J

Jeanette

27 Jun 2024 - 28 Jun 2024
reviewed on expedia

4 out of 5 stars

Friendly staff ("Red" at breakfast) and comfortable room. Convenient location to family and beautiful park. Enjoyed Basso and Fox and the Hound restaurants. A unique setting different from the sterile, modern hotels everywhere else. Wish there was a fridge in room...
A

Argilicia

19 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Me and my family really enjoyed our day
A

Amber

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

It is very family friendly. Their pool area was amazing. It was a shallow pool at 4 ft, but had pool toys for the kids. There was a children's scavenger hunt, as well as one for adults, and both have prizes! The breakfast had a variety of food, which was delicious. The rooms and hotel, in general, were clean and comfortable.
N

Nathan

23 Mar 2024 - 24 Mar 2024
reviewed on hcom

1 out of 5 stars

We were bumped from our room, but the person at the desk did not admit that and in doing so cost my family a great deal of time and confusion. The hotel we were moved to was kind enough to explain what had happened, but the Cheshire insisted they had no reservation and didn’t know what happened. Traveling with two children for a reservation made five months in advance!
L

Lucas

14 Mar 2024 - 16 Mar 2024
reviewed on orbitz

5 out of 5 stars

Our family of four with elementary age kids love this place, it has a unique feel, the kids love the scavenger hunt and areas to hangout and play games, parents like the little restaurant and bar that is onsite, and we love that it is so close to the zoo.
T

Tammy

7 Mar 2024 - 9 Mar 2024
reviewed on expedia

3 out of 5 stars

The property is old and in need of updates, if even possible. The front desk did allow me to check in early, which was much appreciated. I struggle to see how it's a **** hotel. I had a nice view out my windows of an alley. I was born and reared in St. Louis; racial strife comtinues to dominate. I ended my stay at this hotel sadder over what I remember of St. Louis, than the reason I came to town, which wad for a beloved family member's funeral.
B

Brian

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

The Cheshire is a St. Louis institution. Quirky and fun, with friendly, excellent staff, well-maintained facilities, and a self-aware, but super-fun vibe. Love this place! We spent NYE in the lobby, playing games at the big table in front of the fire place, playing the piano, drinking cocktails from the Fox & Hound, and generally having a great time. We all got rooms on the first floor and the kids had a place to retreat to, and us, too, when it was time to NOT drive home. haha! The rooms were very well maintained, comfortable, with free water and coffee. The breakfast in the morning was excellent, with delicious English sausage, eggs, home fries, scones, danishes, decent coffee and more. We lived in St Louis for years and never went to the Cheshire, but for NYE our friends invited us to come back and stay there with several other friends. It was a blast. Sad I didn't really know how great the Cheshire is before this. Very family friendly. Highly recommend.
M

Michele

15 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

From the beginning … the staff,Em J and everyone else were so nice and friendly. The atmosphere and the quaint hotel were exceptional. The breakfast was amazing! The entire experience was fantastic. Definitely would stay here again. I took so many pictures and sent them to family and friends. Five star all the way. Fox and hound tavern food was delicious too.
M

Mahdi

24 Nov 2023 - 27 Nov 2023
reviewed on expedia

1 out of 5 stars

I am writing to express my disappointment with my recent stay at your hotel, which was marketed as a luxury experience. Unfortunately, several issues significantly impacted our staycation, especially considering we were traveling with a 7-month-old baby. Firstly, we encountered a lack of hot water in our initial room, necessitating a room change. Additionally, we were surprised to learn that daily room cleaning services were not provided. This was attributed to previous incidents involving the alleged theft of guest items by the cleaning staff, leading to a policy where rooms are not cleaned during a guest's stay. Furthermore, we noticed considerable dust accumulation in our room, including dirty vents, and found the heating system to be inadequate. These conditions are not only uncomfortable but also raise concerns about the overall maintenance and cleanliness standards of the hotel. While the exterior architecture and lobby decor are indeed impressive and beautifully designed, the quality of our room and the services provided did not meet the expected standards of a luxury hotel. Regrettably, this experience has fallen short of what we anticipated, and we will be checking out tomorrow morning.
M

Marjorie M

8 Aug 2023 - 14 Aug 2023
reviewed on hcom

5 out of 5 stars

Very family friendly. Breakfast has lots of fresh fruit along with cereals, baked goods, yogurts, eggs, hashbrowns, etc. Nice selection! Staff was terrific.
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