Hampton Inn Kirksville

BEWARE: Someone at Hampton Inn Kirksville, MO is committing credit card fraud. I know because I have been fighting it for months and just today I sent a 32 page document to my credit card’s Fraud Department detailing the facts.   The Guest Folio and Merchant Sales receipt that Hampton Inn provided my credit card company was full of mismatches and inconsistencies. For example, they charged a Mastercard that I do not own then tried to get that money back from my Visa. Another example, they were unable or unwilling to provide the Merchant receipt from when they claim the original charge was made so they provided a Merchant Sales receipt with a date that did not match the Guest Folio. Even more, the date on that Merchant Sales receipt did not match any dates on my credit card statement. FRAUD!!!!   If you book this hotel directly or through Expedia like I did, make sure you watch your credit card statements. Better yet, do what I do and make every transaction over $1 text your cell phone. This way you have an additional paper trail if fraud is happening on your credit card.   This nightmare has made me, my family and my friends hesitant to stay at any Hampton Inn or Hilton property in the future.

Stay was clean rooms, safe area next to main dining and shopping needs. Check in was not smooth. I did not receive any emails with confirmation number and had daughter with 2 small children waiting in cold weather to get checked in. I literally had to search foe 20 minutes to locate needed numbers for their check in. It was also 11:00pm for their check in and paid conformation was atleast 4 hours prior to their check in.. due to snow and road conditions ..

Hotel room was very clean. Beds were very comfortable. Noise could be heard in the room from both the hallway and the room above us. Personally, I think the above noise could be greatly reduced with better padding under the carpet. The noise in the hall, maybe better doors or sound reducers hung on the walls and perhaps some padding under the carpet out there too. Lastly, we thought the bathroom were wierd, they have: 1) barn door entry doors, easy for little kids to open, 2) Clear glass door showers = no privacy. We were looking forward to waffles in the morning and the waffle dispenser was not working (couldn't some batter be made in a pitcher?) Food worker seemed crabby. When asked about if there was more bacon, she said not right now, then proceeded to bring out more bacon a few minutes later. Odd.

After nine hours on the road, I just wanted to relax. I laid in bed turn on the television there was no service. They said weak or no signal. Therefore I was unable to watch television. I needed something for the background noise the air conditioner/fan would not continue to run. It was shut off when I got the temperature. I wanted to sleep in until 8:00 AM however there were children running up and down the hall, screaming and yelling. The hotel itself was nice. However, the stay was not as nice.

This was a great location for us. We had a funeral service to attend in a small town about 20 minutes from there. Our whole family stayed there! They were so helpful and accomodating. The rooms were clean, comfortable, and affordable. We loved the pool and the hot breakfasts!

Came for Truman Family Weekend. Room was very clean and the whole hotel was very attractive and clean. The staff was always courteous and nice. Of course, like every hotel in the area, the price was jacked to take advantage of families visiting their kids. However, I had to leave one day early due to an emergency and the staff waived the extra day I had requested even though I was past check-out time. Overall, very nice stay.