Hampton Inn Ottumwa

Pool was under “renovation”. One hotel employee told my family it would be back up and running in two days. A different employee told another family it would be 2 months. The trim in our room was falling off the wall. The bathroom door wouldn’t latch. When we went to open up the sofa bed it looked like someone had gotten their hair cut on it. Overall wasn’t a very enjoyable experience. Won’t be staying there again.

This is a nice property well maintained and clean. The breakfast area was decent. I usually stay at this location for family christmas due to the pool for the younger grandkids however this tie the pool was closed for some reason! I also called this location a few weeks in advance and requested adjointing rooms which they noted. When we arrived our rooms were not even on the same floor!!

This is a terrible FRAUD of a hotel. NEVER stay here! It's very new, but built terribly. The walls are so thin you can hear EVERYTHING the people in the room next to you are doing. Property is already run down. Pool always has either too much chemical and burns your eyes, or not enough. Last time I attempted to stay there, as soon as I booked I learned their pool was closed. Since I'd promised the kids I'd let them swim, I immediately cancelled the reservation and booked at a different hotel in town. Even though they false advertised on Expedia they had a pool, the reservation was in place for all of 20 min, and we didn't spend the night there, they REFUSED to refund my money. This hotel is a FRAUD! Save yourself a headache and NEVER stay here!!