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EC Reed's Mercantile and Hotel

9.6/10 Exceptional
(64 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

EC Reed's Mercantile and Hotel is a charming family-run boutique hotel that offers a wonderful stay for families. Guests consistently praise the hotel's cleanliness, attractive design, and the friendly and accommodating staff who go above and beyond to ensure a pleasant experience. The hotel features comfortable rooms with amenities such as mini-fridges, and there's also an on-site diner and store for added convenience. While some reviewers note a limited complimentary breakfast, the overall experience is considered positive, particularly for those seeking a clean, safe, and quaint hotel in a convenient location.

Guest highlights

The exceptionally friendly and accommodating staff who provide outstanding customer service.
The clean and attractive rooms with thoughtful amenities such as mini-fridges.
The convenient on-site diner and store, offering dining options and ease of access to snacks and supplies.
The safe and quiet location, providing a peaceful environment for a family stay.

About the hotel

This smoke-free hotel features free breakfast and free self parking. Housekeeping is available on request.

Nearby attractions

Located in Marble Hill, EC Reed's Mercantile and Hotel is in a rural area and near a private beach. The area's natural beauty can be seen at Mark Twain National Forest and Bollinger Mill State Historic Site. Discover the area's water adventures with kayaking and water tubing nearby, or enjoy the great outdoors with hunting and horse riding.

Popular amenities

Wifi

Available in all rooms: free wifi
In-room wifi speed: 50+ mbps

Food and drink

Free continental breakfast available daily 6:30 am–9:30 am

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Public winery tours

More

Renovated entire property - february 2022
Smoke-free property
map

Reviews that mention...

Family Reviews

for EC Reed's Mercantile and Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

38%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about EC Reed's Mercantile and Hotel

Latest reviews (8)

A

Allison

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

4 out of 5 stars

Very friendly, family-owned and operated hotel. Great restaurant.The window in my upstairs room was strange. The light came in at the floor and ended three feet up--more like a light well-- So, eye-level is all wall. I found it about as comfortable as booking a room with no window. They might consider discounting that room. But staff were wonderful and the community is sweet.
K

Kristen

27 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

Book this place! 1000%! I cannot express how awesome this stay was! Me and some family flew in from out of town for a show that was close by & ended up being later than expected but they were so accommodating to make sure we were still able to get checked in as smooth as could be! Adorable hotel! The rooms were decorated so nice, and the mini fridge was a nice surprise cause I didn’t recall seeing there would even be one! The bed was so comfy, I didn’t ever want to get up out of it! The shower & A/C worked great which is always a toss up with hotels, & the onsite diner and store were also amazing. 1000/1000 customer service, they went above and beyond to make sure we were taken care of and happy in every way! If we are ever back in that direction we’ll be coming back here!
A

Ashley

4 May 2024 - 5 May 2024
reviewed on hcom

4 out of 5 stars

Very cute family owned hotel that's connected to a restaurant/shop. The only downside was that the description said "free continenital breakfast" but the free breakfast was just fruit, muffins, and coffee so we went to the restaurant and paid for a breakfast...i was also supposed to get 20% off for being a VIP member but i was unable to get service to bring it up on my phone so i didn't worry about it. I dont recommend staying if you have a lot of luggage because youll have to walk it up stairs unless you're on the lower floor. Overall its one of the nicer places to stay in the area so i would stay again.
j

jonathan

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

Fabulous family run hotel and dining options are GREAT
j

jonathan

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Great little boutique hotel like stepping back in time! Great family owned business, friendly folks and great rooms! Truly a little "gem"
J

John

5 May 2023 - 7 May 2023
reviewed on expedia

5 out of 5 stars

The property was very clean and attractive. It was a boutique style design and family owned. The hostess was very helpful and went above and beyond to assure the hotel was clean and stocked with anything you may need including an open snack bar available any hour. We were very pleased with the stay and the area was safe and quiet. Five stars from us!
C

Chrissy

12 Nov 2022 - 13 Nov 2022
reviewed on expedia

5 out of 5 stars

I’m so happy this little hotel is open! If you need a great place to stay while visiting family, this is the place. Booked a room last minute and was not disappointed. Everything is clean and there is a coffee, a fridge with waters/sodas, and pastries in the lobby. Absolutely a wonderful experience.
P

Pamela

23 Sept 2022 - 25 Sept 2022
reviewed on travelocity

4 out of 5 stars

Staff were very friendly and accommodating. Lobby and rooms are updated nicely and very clean. Great place to stay while visiting family in the area. It is in the downtown so some street noise at night.
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