Days Inn & Suites by Wyndham Florence/Jackson Area

I had made a mistake in registering and didn’t enter my children when reserving the room. I am traveling by myself with 9 children, five of whom are under age 10. The gentleman at the front desk was very rude in telling me I would have to purchase another room for “my friends or whoever they are”. Despite the parking lot being nearly empty, he said they did not hav any more inexpensive rooms and charged me $50 more than I paid for the same room I had just reserved online. I understand he is accustomed to people evading the rules and being dishonest, but we had all walked through the front door and I had been very honest about the number of people I had with me. I had even come back down to the front desk after check in to pay any additional fees for each child in the room. I am not comfortable separating my children into two different rooms. They are not my “friends” as he assumed and I don’t appreciate being separated from them. This gentleman was rude and completely impersonal. We foster and adopt children and on all of our travels I have never had a hotel behave so rudely and in such an off putting manner.

I usually stop at this hotel every year, but this will be my last. Tub would t drain and manager or night worker didn’t care. On top of no anti skid strips in shower, damn near busted my ass twice. Check out manager had attitude with me for no reason. Didn’t care about the tub or safety strips in tub. Nope…rather spend my money where I get what I pay for without an attitude from management.

This motel is halfway through a renovation but the rooms being used are nice. Big TV with Direct TV and premium channels. Bed very comfortable. Great restaurant next door and walking distance to bowling family center.