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Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel

2 1/2 star hotel
Kids stay free
9/10 Excellent
(360 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Alpena - Downtown receives positive feedback for its comfortable and clean accommodations, ideal for a relaxing family getaway. Guests consistently praise the helpful and friendly staff, who are particularly accommodating to families, even during busy periods. The hotel's convenient location is also frequently mentioned as a plus.

Guest highlights

Helpful and friendly staff who are great with families.
Clean and comfortable rooms.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Located in Alpena, Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel is in the city center and near the beach. The area's natural beauty can be seen at Rockport State Park and Negwegon State Park, while Alpena Civic Theater and Thunder Bay Theater are cultural highlights. Thunder Bay National Marine Sanctuary and Great Lakes Maritime Heritage Center are also worth visiting.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel

Latest reviews (5)

R

Roger

13 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

In town for a family gathering, wife’s home town. Hotel was very nice. William at the front desk was very good at his job and very nice!
D

Dennice

11 Jul 2024 - 13 Jul 2024
reviewed on expedia

3 out of 5 stars

The pool was cold, so my children preferred to swim in the lake. Breakfast was tasty but the variety was average. The front desk workers were not knowledgeable and didn’t seem motivated to help. The staff running the breakfast were kind and exceptionally helpful.
E

Erin

8 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

Staff was great and very helpful when needed. We were there for a tournament and they were great with us while tons of kids were in the hotel. Thanks for the great stay.
E

Elizabeth

19 Aug 2023 - 21 Aug 2023
reviewed on expedia

2 out of 5 stars

It would have been a perfect score but a guest threatened my husband and children and the staff did nothing about it.
S

Susan

5 Apr 2019 - 8 Apr 2019
reviewed on hcom

5 out of 5 stars

Relaxing and comfortable weekend getaway for the family. Hotel is clean and comfortable.
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