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The Pontchartrain Hotel

4 star hotel
Connecting rooms
9.2/10 Wonderful
(1000 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 4 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.

Nearby attractions

Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Notable landmarks in the area include Magazine Street and Jackson Square, and travelers wishing to experience a bit of culture can try National World War II Museum. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Zoo, a top attraction not to be missed.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges
4 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7 am–1:00 pm: usd 25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - june 2016
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for The Pontchartrain Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Pontchartrain Hotel

Latest reviews (2)

K

Kaci

5 Oct 2023 - 6 Oct 2023
reviewed on hcom

5 out of 5 stars

Truly loved our stay at Pontchartrain Hotel--beautifully historic with fresh, updated decor. I loved the medicine cabinet display and great toiletries in the bathroom, the cute twin beds in a separate room in the family suite, and all the details, down to the Ashley Longshore coffee table book and Scout Guide on the desk, and the real key they gave us at check in--it all provided for a great experience. We loved the live jazz playing in the Bayou Bar when we arrived for check in, the great coffee and chocolate croissants in the Silver Whistle for breakfast, and, of course, the painting of Lil Wayne in the Jack Rose. The valet were very friendly and helpful, even helped my husband bring our bikes up the elevator (we aren't light packers) and check-in was smooth, too. We can't wait to return!
C

Claudia

25 May 2023 - 29 May 2023
reviewed on travelocity

4 out of 5 stars

Nice location. Had to ask for maid service each day. 1 day left our dirty coffee cups without replacing them for new ones. A little old and dingy and a bit dirty. Jr. suite nice setup for a family.
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