Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.

Nearby attractions

Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel is located in Lake Charles. The Country Club at Golden Nugget and Frasch Park Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Prien Lake Park and Children's Museum Lake Charles. Looking to enjoy an event or a game while in town? See what's happening at Burton Coliseum or McMurray Ball Park.

Popular amenities

Family friendly

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

In-room wifi speed: 25+ mbps

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Accessibility

Assistive listening devices available

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Pool hoist on site

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Outdoor pool

Outdoor

Outdoor furniture

Picnic area

Pool sun loungers

Pool umbrellas

Conveniences

Elevator

Vending machine

More

Renovated entire property - november 2021

Smoke-free property

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Reviews that mention...

All reviews (7)clean (3)staff (5)pool (1)accesibility (1)evening entertainment (2)

Family Reviews

for Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

29%

2 star reviews

14%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Lake Charles South Casino Area, an IHG Hotel

Latest reviews (7)

R

Rizalina

6 Jul 2024 - 7 Jul 2024

reviewed on expedia

2 out of 5 stars

Disappointed with my stay in this hotel. Thank God it was just one night. They had the most uncomfortable bed and pillows , even my kids suggested that we just sleep in the car. AC was noisy in the room . My The pool was dirty. The all - cold breakfast offerings was very minimal. I love that they have Coffee and hot chocolate available at the lobby 24 hours. Staff are not friendly and welcoming.

L

Lisa

13 Jun 2024 - 14 Jun 2024

reviewed on hcom

3 out of 5 stars

Came into town for a family funeral with my husband. Booked the room online for a double queen but when we arrived they said there were none available and it had booked in error. They apologized appropriately and put us in a nice king on an upper floor away from the elevator as requested. The next morning a large baseball group must have wiped out the breakfast because it was a hot mess and there wasn't anything left for us. Also only one of the two elevators were working. Thankfully we were okay with using the stairs. All in all we would stay there again because it was comfortable, convenient and the front desk service handled the situation as best as they could.

J

Jessica

7 Jun 2024 - 8 Jun 2024

reviewed on hcom

5 out of 5 stars

Great place to stay with kids after a long drive.

C

Carrie

25 Feb 2024 - 27 Feb 2024

reviewed on hcom

1 out of 5 stars

I was charged pet fee for service animal even after showing my military id . Then my room was next to a woman with a small baby and the baby cried all night and morning and my dog barked. She is trained to tend to someone in distress. I was sent a nasty email stating that the sheriff and animal control were called and would be removing my animal at my expense. I have never been treated so poorly. Fortunately I was able to get the pet fee removed the next morning after showing my service connected disability id , I believe it is illegal to ask for paperwork on my animal. However I did show the front desk that I am in fact a veteran with PTSD and they were in the wrong to charge for my animal.

B

Brianne

31 Aug 2023 - 1 Sept 2023

reviewed on expedia

5 out of 5 stars

All the employees were very nice and helpful. One of the employees babysat my dog while I got items off the breakfast bar. Also, the breakfast bar was very good. Bedding was super comfy. Loved the pillows, will have to find some for my bed.

P

Paul

20 May 2023 - 21 May 2023

reviewed on expedia

5 out of 5 stars

It was very clean, almost new like. Did not like the kids running up and down halls. Staff was very nice!!!

M

Mark

8 Oct 2022 - 9 Oct 2022

reviewed on orbitz

3 out of 5 stars

My family arrived at 3pm to check in and the front desk told me the cleaning staff was just finishing up cleaning the room. They said wait about 5 minutes which did. When we got to the room the sheets had been removed and that was as far as the cleaning had gotten. The front desk was notified and they tried to find us another room but with 4 adults there was not another room available. Destiny was the front desk person and she was very friendly and tried hard to help. We wound up waiting an hour in the lobby for the room to get cleaned.