Hyatt Regency Coralville Hotel & Conference Center

We stay here when visiting family and really enjoy it

Very clean, quiet and great employees. I would definitely recommend this place for parents coming to visit their kids at University of Iowa.

I’ll start Fantastic property, location and staff that tried to help and overall good play to stay. Issue is we booked 2 nights 2 queens for my family. Have had this problem before usually associated with late arrivals. Called property early on day of arrival to alert them on our late arrival the first night. Told not to worry they would have our double queen as booked. Upon arrival At 10p I hear sorry we only have king rooms left. Property overbooked queens and there was nothing they could do and I should direct any problems to the third party site I booked it with or find another hotel. Asked if I could get a full refund if I left and they said no and I would have to complain to my third party booking site. Really no room as promised and booked and no refund since they had a room. We ended up squeezing into the king room due to not wanting to lose out on $300. Again told just ask in the morning of the second day and they likely would have a queen room. Again none available when I asked and no refund was offered. Stayed 2 night like the family from Willy Wonka. Luckily we had lots to do outside the hotel keeping us from being so strained in a room too small. Extremely disappointed in the way they took my money in advance and did not deliver on their end of the booking contract with only an offer of a drink voucher. REALLY!

I paid extra for a Riverview room and when we checked into a room, it was not facing the river called Expedia. They called the hotel and said they were going to email the manager about getting a refund and I still have not heard anything back. We were also put in a handicap room where we all had trouble showering because you had to hold the shower handle. I had to stand there and hold the shower head up so my kids could shower and my husband had to do the same for me .

Short family weekend -good location for restaurants and shopping