Hampton Inn Freeport

The two things that were not okay was the elevators even though they had a sigh that said watch your step the children that I was with kept stumbling on the lip. The next thing was the pool the water was salty and I mean SALTY!!! I will never stay there again but these are things that would help during other guest stays at this location

It was nice but there was no hot water for 48 hours! During that 48 hrs the water was off for 11 hours without the ability to even flush the toilet. They later turned on the cold water to do so. I got a refund for 2 of the 3 nights. It was disgusting. Nobody could shower for 2 days. The elevators smelled like sweat. I called the city code enforcement/health inspector at the 48 hr mark. Absolutely rediculous though. The hotel kept allowing more/new people to check in. The staff kept saying for two days...oh the hot water will be back on today. All lies. But, imagine, we couldn't even flush feces and urine down the toilet for 11 hours almost!!! I had to use the ice bucket to drain the pipe to fill up, twice, to dump in the tank to help flush waste down! It was gross!! Worst experience ever in a hotel. Wish I'd had stayed at super 8 across town!! Also was woken up and kept awake by a yappy dog whos owner DID NOT take out as well as a small child screaming and barking. Up with kid til 12:38pm and awoken at 6:08 with the dog. It was a nightmare. Then i asked to be moved and specifically said NOT NEAR DOGS OR SMALL KIDS. I was moved to a room next to another woman with a dog. I know so bc we took the elevator up to the 8th floor together. I told her about what happened and she showed me her dog which didn't bark once, just like she said. But the point is...is I made a very clear request and mind you, during all this, is when we had no hot water. Just z horrible experience.