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Wade
29 Aug 2023 - 3 Sept 2023
reviewed on orbitz
5 out of 5 stars
As an airline pilot, I’ve had thousands of hotel check-ins over the last couple of decades. This was the best, hands down. We truly felt welcomed by all of the staff. Beautiful Leis for us all, champagne due to a birthday in our family, great service in every way.
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Alexander
17 Aug 2023 - 20 Aug 2023
reviewed on orbitz
5 out of 5 stars
Grand Hyatt is massive in size but well managed with attentive and friendly service. It's an exclusive resort, you don't see many guests, except for breakfast time. Gardens and pools are so beautiful, clean and well designed. (Adults pools near the outside bars, lazy river, jacuzzi, kids'pools, sea water lagoon, with a direct access to the Shipwreck beach. It's an ideal place for family, couples, seniors. There are some great dining options nearby (highly recommend to make an reservation in advance).
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MELISSA
Invalid Date - Invalid Date
reviewed on orbitz
4 out of 5 stars
This property is by far the best one in the area. We enjoyed staying here, but I wouldn't suggest it for younger couples. Even though they have an adult pool, kids would still come by and some even jumped in with their parents. We have stayed at other hotels where the staff monitor, but this was more of a free for all. The staff was also not the most inviting. We stayed at the Four Seasons Maui last year, and so maybe we are spoiled, but some of the dining places the staff seemed to not be very inviting. The rooms were very nice, BUT again we were woken up by kids playing right outside of our slider at 7am. Overall a fun stay, and great for those with children.
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Rafael
1 Apr 2023 - 5 Apr 2023
reviewed on orbitz
5 out of 5 stars
Great property
Beach not kid friendly though just a caution for families
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Julia Marie Lombara
20 Mar 2023 - 23 Mar 2023
reviewed on orbitz
5 out of 5 stars
This was our second visit to the resort and we will be back. Great place and very family friendly.
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Charles
1 Mar 2023 - 9 Mar 2023
reviewed on orbitz
5 out of 5 stars
This is a great resort for couples or families. The kids will love the pools and slide and couples will enjoy the grandeur and atmosphere. The staff was great in all respects.
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Heather
20 Feb 2023 - 25 Feb 2023
reviewed on orbitz
5 out of 5 stars
Property & staff were amazing! Can't wait to go back with my family.
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Sarah Kayla
Invalid Date - 19 Dec 2022
reviewed on orbitz
5 out of 5 stars
Wonderful stay, and great for families!
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Karin
26 Sept 2022 - 3 Oct 2022
reviewed on orbitz
3 out of 5 stars
The walls are very thin in your rooms. I could hear people above me to the right and the left very clearly. Screaming kids down the hall, someone snoring in the next room and people out all hours of the night as I was on a walk out to the pool room. While the property is lovely pools and beach were great, I would not stay here again as the price does not match what you are paying for. Housekeeping does minimal cleaning, trash was not taken out and beds just thrown together. If this were just a regular average hotel I would not be saying anything on this post but it being one of the most expensive resorts on the island I expected more for what I paid over $1000 a night
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Tara
9 Jul 2022 - 14 Jul 2022
reviewed on orbitz
3 out of 5 stars
The resort is beautiful, and the pools are clean and easily accessible. There are a lot of dining options and we had delicious food in each place we went.
Unfortunately we had an issue at the adult pool. A group of people were staring at me and my family and we felt uncomfortable enough to leave that particular pool. I spoke to the pool manager who said they couldn’t do anything. We felt uncomfortable for the rest of our trip, as these people were always in the same spot which is where we had to walk by to get from our room to the main building. I feel the hotel could have made us more comfortable, or offered something because our vacation was ruined by these rude people.