Holiday Inn Express Acworth - Kennesaw Northwest, an IHG Hotel

I booked a room for one night as we were passing through. It was my husband and I and our 2 kids so I made sure to specifically book a room with 2 queen beds. I chose this hotel bc I’ve had good experiences with this line in other cities. When we got up to our room it was a king bed and a very uncomfortable pull out sofa. I called down to the front desk and said I booked a room with 2 queens bc there are 4 of us. They said the sales department overbooked the hotel and they couldn’t move us so we could cancel it or deal with it pretty much. Something was going on in the area so there was no available rooms at other hotels and we were pressed for time so we had to deal with it. I could have paid way less for a more comfortable room as I had more options at the time I booked the hotel. It wasn’t my fault they overbooked the rooms and they should have honored what I selected.