Hampton Inn & Suites Vero Beach Downtown

Ideal hotel for a quick visit to Vero Beach for a family wedding

Well pictures and review put me in a different place but when I got there it was different from reviews and from the pictures. Our bathroom was dirty . Our rooms were old, the carpet sticky you could not even walk without sleepers . The wall need a paint to cover all the dirt . I wonder if they gave us the worst room because we come with a child . That’s my husband theory. Pool was ok , we enjoyed our time in there . The lobby and breakfast make it up the bad image . The staff that helps in the breakfast are awesome. I have to give them a kudos . And also the check in was good thank to the guy at the front desk . Particularly him I don’t remember his name, but he have a great sense of customer service. So thank you for making my stay more enjoyable.

I didn’t actually stay this time, but know of property. My family has stayed there several times and I have seen the property and the amenities. I booked a room to stay in during Hurricane Ian, but then cancelled my reservation. The staff were very friendly and helpful.

I left to check out in the middle of the night due to infestation of roaches in my room. There were more than a dozen running around the room. I have several videos of my child and I having to kill them to just get packed. I am absolutely disgusted. Then to be offered another room knowing that we all know where there is one there is plenty more. This was the one trip I was able to afford being a single mom. It was a special trip my child and I do every year for back to school. And it was ruined. I’ve now thrown away 1 large bag of clothes for fear of bringing roaches in my house. I have stayed with this hotel chain and never have experienced this level of gross.

The Hampton Inn & Suites in Downtown Vero Beach was a revelation - clean, attractive, staff super friendly and helpful, great amenities, excellent location. I was in town due to a family loss, but felt like the hotel was a refuge where I could regain some balance - no worries anywhere!