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Crystal Bay Hotel

3 star hotel
Kids stay free
9.4/10 Exceptional
(1373 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

The Crystal Bay Hotel offers a charming and comfortable stay for families. Guests consistently praise the exceptionally friendly and helpful staff, who go above and beyond to ensure a pleasant experience. The hotel provides a wonderful breakfast, and its convenient location makes it easy to access nearby beaches and attractions. While the building is older, it is impeccably clean and well-maintained, offering a unique and nostalgic atmosphere. Families appreciate the spacious and clean rooms, making it a relaxing and enjoyable place to stay.

Guest highlights

The exceptionally friendly and helpful staff, particularly Cassandra and Rachel
The wonderful breakfast buffet
The clean, spacious rooms
The convenient location near beaches and attractions

About the hotel

This hotel features an outdoor pool, coffee/tea in a common area, and spa services. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Located in St. Petersburg, Crystal Bay Hotel is in the historical district. Treasure Bay Golf and Tennis and Hubbards Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Great Explorations Children's Museum and Florida Botanical Gardens. Looking to enjoy an event or a game while in town? See what's happening at Tropicana Field or Al Lang Stadium.

Popular amenities

Family friendly

Highchair
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free cooked-to-order breakfast available 7:30 am–10 am on weekdays and 7:30 am–11 am on weekends

Spa

Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Outdoor pool
Spa services

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Beach towels
Designated smoking areas

Nearest Airports

Airplane
St. Petersburg-Clearwater International Airport
16 km from this hotel
Tampa International Airport
31 km from this hotel
Sarasota Bradenton International Airport
46 km from this hotel
map

Reviews that mention...

Family Reviews

for Crystal Bay Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

83%

4 star reviews

9%

3 star reviews

0%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crystal Bay Hotel

Showing 1 - 10 of 23 reviews

Latest reviews (23)

T

Taylor

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

Absolutely incredible stay here with my family! My husband and I including our baby twins stayed and the staff was so helpful! I felt right at home and will be staying in the future!
C

Chrystal

14 Aug 2024 - 19 Aug 2024
reviewed on hcom

2 out of 5 stars

Air quality & smells are a big factor in a hotel stay for my family due to allergy and asthma conditions. Carpeting and air conditioning that produces moisture and mildew smells almost always causes asthma flare up for my kiddos, which is exactly what happened when we stayed. I booked 5 nights but left after the first night. I also needed to work from the hotel and there wasn’t a desk. The bed was lopsided and very hard/firm. I would have rather slept on an airbed. Bringing luggage in/out was also a bear, as the entrance only has stairs. A positive was the check in process, which was contactless.
H

Hector

15 Jul 2024 - 18 Jul 2024
reviewed on hcom

5 out of 5 stars

Picked this location for its closeness to the beach and to Tampa area. I was not disappointed. I was able to easily hit the beach every morning and get back to the hotel for a shower prior to visiting family in Tampa area. Breakfast at the hotel was wonderful, parking access awesome.
T

Tosha

3 Jul 2024 - 6 Jul 2024
reviewed on orbitz

5 out of 5 stars

This was our first time staying at an historic property. Crystal Bay was absolutely a great spot, just minutes from Treasure Island. The staff was very friendly, our room was clean and comfortable, breakfast was full of delicious options. Our kids really enjoyed the pool also. They didn't want to leave! We will definitely be back!
K

Karen

27 Jun 2024 - 30 Jun 2024
reviewed on orbitz

4 out of 5 stars

The size and set up of the rooms is great for families. I loved the contactless check-in and out. Every staff member I had contact with was very friendly and helpful.
L

Luis

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

This hotel definately exceeded our expectations. Even though it is an old building (built in the early 1900s), the staff is very proud of its heritage and previous famous guests. They have done an outstanding job renovating and upkeeping this place. The hotel areas and rooms were impecably clean and the ambiance was from an old high vintage high class hotel. But the most noteworthy thing was their outstanding customer service. They treated us like family from the moment we checked in up to a farewell departure. The hostess, Cassandra, was exceptional. The location is excellent, within 10 min of beaches and tourist areas. Even though it does not have all the amenities as bigger resorts, it more than compensates by their friendly staff, pristine cleanliness, great location at an affordable rate. If you are coming to this area, you may want to give them a try.
R

Rick

24 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

The whole family loved the nostalgia. Rooms were extremely cleaned and maintained. Staff went above and beyond. Breakfast was great. Housekeeping was 10 stars!
a

alexander

20 May 2024 - 21 May 2024
reviewed on hcom

5 out of 5 stars

Very spacious and clean rooms. Great service from the hostess and friendly staff. Would definitely come back again and recommend to family and friends.
C

Crystal

10 May 2024 - 14 May 2024
reviewed on expedia

5 out of 5 stars

Our family enjoyed the friendly staff and wonderful breakfasts!
p

paul

27 Apr 2024 - 28 Apr 2024
reviewed on orbitz

5 out of 5 stars

We usually choose the big hotels, but this was one of the coziest and most comfortable stays we have had anywhere in a very long time. Kathy, the General Manager was absolutely incredible. She was so helpful and accommodating to me and my family as we had a very late check in. She made sure that we had all the information we needed to access the hotel and our room. Above and beyond service. We felt like we were home. Should receive 10 stars!!!
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